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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,436 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second time getting on an I'm so glad i used the warranty because i love using this controller and was happy i could replace my old one through the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go PS5 Remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little device. Works great with my iPhone 15plus, was able to remote play my PS5 while traveling. Only a couple minor issues keeping it from 5 stars, one is the ergonomics of it prevents much more than a half hour of playtime before your hands start getting really cramped and the 3.5mm headphone jack is a bit too small of a hole and didn't work with my audiophile style cans. I really like the service, the app collates all your game services and games into one launcher which is nice. Lastly, it worked great with the Delta app for all things retro gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control adaptable al teléfono de play station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial, el regalo de cumpleaños perfecto, un 10 de 10

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Wanted to try

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool. I bought this to use when im not playing the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Vacations, Fun to Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing with there were more games I have been actually asking app developers to provide controller support. Played Diablo, Stardew Valley, Balatro, and Slay the Spire with this controller. Only downside is I have to take my case off for the connector to fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun! Learning the app is a little tough but makes gaming on the phone so much easier and so convenient!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. Doesn't work with the Samsung Galaxy A13 like the backbone webpage said. Still, I use it on my SGS23 Ultra. My child uses it during car rides and has a blast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the controller solutions for iOS I have tried, this one is my favorite. It feels very sturdy and would last a long time. I really like the dedicated button to open the game launcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone controller hands down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible and the best controller for ur phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my son's. They love playing it especially the remote play for ps5. The only issue is we got the Playstation version but they have us Xbox pass stuff

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Bronam review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I can play my game while people's watching the tv or i can take it with me on the go when i want to get my extra play on. I love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact design that allows fitment with cases. Compatible with pixel 8 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a gamer on game systems. This is my first time ever owning a Backbone & it's awesome. I use it on my Samsung Galaxy S23 Ultra & see what I'm doing without having to actually touch the screen. Even though you have to pay monthly on it, I think it's worth it cause I'm hooked. I would definitely recommend the Backbone even though I have the Xbox version so you choose which one you like & I hope you enjoy it cause I know I am & still enjoy it down the road.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why the Xbox Backbone Controller Falls Short: A Cr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Backbone controller, while innovative in concept, has faced substantial criticism from gamers and industry analysts alike. This essay will delve into the shortcomings of the Xbox Backbone controller, examining its design flaws, ergonomic issues, and functionality concerns that have led to its unfavorable reception. Design Flaws One of the primary criticisms of the Xbox Backbone controller is its design. Unlike traditional controllers, the Backbone is an accessory that transforms a smartphone into a gaming controller. This design choice, while creative, introduces several problems. For one, it requires a smartphone to function, making it less versatile compared to standalone controllers that can be used with various gaming systems. This dependency on a specific device limits its appeal and usability. Moreover, the controller's design prioritizes form over function. The layout and button placement often feel cramped, especially when compared to the ergonomically refined designs of dedicated gaming controllers. This can result in a less comfortable gaming experience, particularly during extended play sessions. Ergonomic Issues Ergonomics is a crucial aspect of any gaming controller, as it directly impacts the user's comfort and overall experience. The Xbox Backbone controller has been criticized for its poor ergonomic design. Unlike more established controllers that are crafted to fit the contours of the human hand, the Backbone's form can lead to hand strain and discomfort. The compact nature of the controller, which aims to accommodate a smartphone, often results in a less natural grip. This can be exacerbated during long gaming sessions, where the lack of ergonomic support becomes more apparent. Additionally, the need to hold both the smartphone and the controller can lead to fatigue. Traditional controllers are designed to distribute weight evenly, whereas the Backbone's design requires gamers to manage both the weight of their phone and the controller, potentially leading to an uneven and uncomfortable gaming experience. Functionality Concerns Another significant issue with the Xbox Backbone controller is its functionality. While it boasts compatibility with various games and services, the reality of its performance has not always lived up to expectations. Connectivity issues, such as latency and connection drops, have been reported by users, which can severely impact gameplay. These issues undermine the controller's effectiveness, especially in fast-paced or competitive gaming scenarios where responsiveness is crucial. Furthermore, the Backbone controller lacks some features present in dedicated gaming controllers, such as advanced haptic feedback and customizable buttons. These omissions can be a significant drawback for gamers who are accustomed to the nuanced and responsive controls of more advanced controllers. The absence of these features can result in a less immersive and less engaging gaming experience. Conclusion In conclusion, while the Xbox Backbone controller represents an interesting attempt to merge mobile technology with gaming, it falls short in several key areas. Its design flaws, ergonomic issues, and functionality concerns highlight the challenges of creating a versatile and comfortable gaming accessory. For gamers seeking a high-quality, comfortable, and reliable controller experience, the Xbox Backbone may not be the optimal choice. As the gaming industry continues to evolve, addressing these shortcomings will be crucial for any future iterations of the Backbone controller or similar devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backbone is awesome. Such a great gift, and for only $99. Play anygame on your playstation or any game from the bavkbone app. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun, Convenient, on the Go Play!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this thing! Hes able to play this on his samsung galaxy s23+ & his tablet. He plays path of exile & he can do all of the things on his regular gaming system. The controls are smooth & easy to use, the buttons are comfortable & press well, no sticking.I got this for my husband for Christmas & his friends are jealous that they dont have one lol. I would definitely recommend this to any gamer or this wpuld definitely make a great guft if they dont already have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile gaming on steroids, the controller is really good and comfortable to hold. Buttons are very responsive and accurate. Build quality is very solid. Love the charge pass through and the 3.5mm headset jack to chat in game or take calls. A level up in mobile game play. For the downside it won't work with a case on the phone. But that's a small sacrifice for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    WONDERFUL!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in hands. Very useful on trips or just relaxing at the house away from your console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile gaming accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles the gaming well on my Galaxy S23. Smooth app performance in cohesion with remote play and phone apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my Fold 5 with a case perfectly...Very light and portable...gamepass and any other phone games work great.

    I would recommend this to a friend
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