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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1586 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,586 reviews
  • Rated 5 out of 5 stars

    IT IS POSSIBLE TO PLAY AWAY FROM HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, you need to download the PS app, the Remote play app & the Backbone app to access through the ps4 or ps5. I suggest you connect your console with an ethernet cable and leave it on or on rest mode before leaving, DO NOT leave it off. you don't need to leave the TV / PC monitor on. It is possible to play while being away from home. Not sure if every phone works, it worked on Samsung S24. Turn on "use mobile data" in settings on the Remote play app. If your 5g data service is bad it'll drop in frame rate terribly while playing, try to connect to a public wifi if possible,,,, i Love how I'm finally able to game remotely. However I'm not a fan of the back triggers, i keep using the R2 & L2 with my index fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great alternative to dedicated handheld PCs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking into several handheld PCs (e.g. Asus ROG Ally, Steam Deck, etc.) I landed on trying out the Backbone One before taking the plunge. And for me, using streaming and Android versions of games is super easy and streamlined, saving me a hefty chunk of change.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    great, but be aware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! It's really easy to use and the controls work well, however you need to get a subscription on the backbone app to play specific games. Which sucks since you already pay 100 dollars on the controller itself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little product, glad to get it at such a discount from best buy. Even fits over my case as long as I take off the spacers. One compact, comfortable to use controller that fits right onto my phone, and it's compatible with both my Xbox and my PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a portal. I had this before getting a portal and decided to sell the portal since it’s unnecessary to have both. Especially worth it if you get it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to have for your cellphone. Makes playing games way better than touching your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have a console. Doesn’t work outside of your personal WiFi. Needs to be connected to same WiFi as console

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    Back bone BEAST

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well with new gen phones, the game library is incredible. I love my backbone, i recommend it to most people who play mobile phone games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check iPhone Series Before Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift. Good gift, but the people I got it for did not have the right phones for it. One is upgrading his phone and I have to take back the other one. Make sure you have the right series of iPhone before you purchase. Would have been the best purchase for Christmas otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this as a Three Kings Day gift, I was not expecting it. I was very suprised with this product, and I was not expecting that. I have a Samsung Fold 4 and it plays better than the PS portal. Amazing product. Would recommend to anybody who enjoys playing games on their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get for on the go gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this for me since we cant sit and play pc games like we use to before we had our daughter and now with this i can game some while watching her or when she takes her mid day naps. My husband even went back to get himself one so we can game together.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for gaming on the go or at work on break

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Mobile Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for mobile gaming. Because it’s portable I use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy too work store helpful. Games system is easy too use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift fir my husband and he lives it! Super easy for him to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grip, works really well and very entretaining.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my husband and he loves it, he took it in a 14 hour flight and made his trip easier, compact and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great for trave or extra console whennkids arebon the main console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe this is a very good device. It is good to use while on the go. It isn’t as big as a rog alley or a steam deck so it makes portable gaming very nice and it comes with gamepass for a month for free.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I play Minecraft mobile on it for the most part. This has a very comfortable feel to it. Besides playing on it for long periods, the joysticks can feel rough afterward. I've only played a few games through the PlayStation, and it's alright.

    I would recommend this to a friend