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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,587 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I play Minecraft mobile on it for the most part. This has a very comfortable feel to it. Besides playing on it for long periods, the joysticks can feel rough afterward. I've only played a few games through the PlayStation, and it's alright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for mellow gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a pretty good controller. I’ve never played phone games much but have spent an amount of time I’m not proud to admit play cod and warzone on my phone. Xbox remote play worked well with it also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome device!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple yet sophisticated at the same time. This device will have you gaming for hours. You have the ability to play your games locally at home in other rooms of your house or over the internet away from your house. Many gaming platforms supported!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good, but not for my hands

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No for me. buttons feel plasticky and the joysticks feel like joy cons from the switch. I prefer big xbox controller joysticks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Backbone, you can play Xbox game pass, Nvidia and more. You can stream your PlayStation 5 or your Steam library it's amazing. It's really well built and comfortable to hold and play for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works wonderfully. It is just what he wanted so he can play playstation games on his phone. Only downside is you best hope you don't lost power at home or it wont connect to the playstation network.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Phone gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new slimmer phone case but works as intended with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The glitches are real.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product used to work great. Bought it last April(2024) and played it and loved it for about 2 months Until I got my Nintendo Switch. I recently gave my Switch to my youngest and picked my Backbone controller back up. I bought my Backbone controller on April 17, 2024. Yesterday the audio on my Samsung S24 Ultra kept switching off when I was trying to play Call of Duty. I tried to turn up the volume and noticed my phone had switched to Bluetooth. This was something plugging in the controller triggered. Even when I turned off my phone’s Bluetooth the controller’s glitching would still switch the audio output to Bluetooth. I even unpaired all my Bluetooth connected devices so it would have nothing to pair to. I thought this would prevent it from switching from the phone’s audio. It didn’t help and it still caused the same problem. I uninstalled and reinstalled the Backbone app several times today and not only do I still have the audio issues but now my phone is registering the controller as having several buttons pressed even when no buttons are pressed and this starts immediately anytime I connect the Backbone controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really high quality product. If you're in the market for a phone controller you literally can't go wrong with any backbone product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you use the backbone for, it could be a great mobile gaming device. Remote play was the main reason i made the purchase (try to get a playstation portal). If you have good internet it works with no problems. I would not recommend playing fps games. Not a lot of thumb area to work with. Aiming is bad. Rpgs are a little better. The compatible mobile games work great with the backbone. For kids going on vacation or even distractions at an event. The backbone is for you. For adults, dont expect to be blown away by anything playing with the backbone. Not for major gaming in my opinion. Good option when sharing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Mobile PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for being able to play PS5 games on my phone like a Mobile PS device! This the the device PS should have created years ago instead of the PSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Backbone App makes it easy to connect to your Xbox/Playstation. Controller feels good. Connected this to my Z Fold and I had a portable Xbox/Playstation with me. Just plug it in and as long as you have a Mobile Data or Wifi connection you can play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Level up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has gradually improved my phone gaming experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND JUST GET A BLUETOOTH CONTROLLER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to go hand held you're better off getting a controller to bluetooth to your phone. It gives you the ability to have all your gaming software in 1 place.. cool... but for a monthly subsciption. You want to use the handheld on your tablet? Oh you can!.... if you are paying the subscription monthly price... at the end of the day, you adding up all these monthly subsciptions it gets expensive. Xbox ultimate pass, playstation, nvidia geforce now, etc... with all these plus your monthly subscription this company wants to charge you, you'd be paying $100-$200 monthly JUST to have everything on your phone in 1 place.... no thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This device is amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! Compatible with tons of games on Google Play. Works fantastic with emulators as well. Look forward to getting a PS5 and using the remote play function. Backbone app is pretty decent. Feels very comfortable in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device itself is pretty cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I didn’t like for the Xbox cloud gaming it’s all online so if you’re not on Wi-Fi good luck the product itself is amazing. It’s just the fact that you have to be on Wi-Fi to play the Xbox cloud gaming games or else it kinda lags so that was whack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On the go fun

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother so he can play games and emulators with ease. He absolutely loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition to any gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to use. It came assembled right out of the box. I downloaded an app from the app store and everything else was up to me. There was a great selection of games to choose from and help you figure out which games work best with Backbone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in along time. Allows me to confidently play games on my phone and have a good tome

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Everyone needs one of these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device has changed my gaming experience. I have been able to connect to my PS4 with a nice setup when home and away. I have grown to love other mobile games because now the ability to play them has been made a lot easier. When I travel this a true must have.

    I would recommend this to a friend