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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,476 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller for a phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it works great. Have 0 complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay. Could use some work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Gives you a modern gaming handheld vibe using a phone with USB-C and unfortunately insists that you install the company software to use it (at least to start) and then demands you pay for additional services to use the software. It's okay. I don't like how my phone sat in it and was ultimately flopping around in the cradle semi-loosely because I had to take the phone case off to fit into the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Frustrated customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase. Both times the controllers started to drift and I was unable to fix the problem. I consider my use regular as I wouldn’t play for hours on end. I remember using the product and everything was fine. One day I pick it up and one of the controllers was drifting. I used the features to fix the drifting to no avail. I like the ease of connecting to my apps to play games on my phone and also connecting to Steam. I also liked how they improved the switching out of the parts to accommodate the different sizes of cases. I like the product, but not willing to pay again to experience the drifting. If you are purchasing the product buy the extended warranty..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In hand game system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the new iPhone 16 pro max. Having fun playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addicted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally addicted the first few weeks of ownership. Got it right when Palworld was taking off and being able to use the Backbone for Xbox streaming was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The mobile controller for smaller hands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best ergonomics, was very uncomfortable to hold during gaming sessions over an hour or so

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Easy to use. Nice to take on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have no dislikes for this product at all. I got rid of my Xbox seriesX and its nice to know that I can go on and still play xbox games. I take this everywhere I go!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast , Great Quality , Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact i can use this on the go , the built in app it comes with pulls all my steam games and xbox games together , even apple arcade , must purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone for android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy find, easy to use, easy to connect to device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to use, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even lie....I really bought this so that I could play Stardew Valley on my phone easily. I certainly have played other games and it works like a charm. Sometimes it gets disconnected but I think that's more because my cellphone needed updating. Once I updated my phone, I didn't have connection issues anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great device, but check game compatibility

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately did what it was supposed to do. Very confortable to hold. Sadly having to return due to my game not being compatible. Make sure to check backbone's website for games that you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since the PlayStation to come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend, he loves it. It’s convenient, easy to carry, sturdy. The only thing is it doesn’t fit on his phone unless he takes off his clear case (iPhone 16 pro max)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reason number a bazillion to buy a Samsung Fold.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. If you have a better phone screen than mine it might even be really enjoyable to stream games on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play mobile games on! Call of duty Mobile gets way easier!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must have is want to use PS5 remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for my iPhone, allows me to use my PS5 while I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly but i would go with the pro now since ive tried the cheap version

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    New gen is better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the second version better than the first one, this one fits with the case on. I am not a big fan of cheap plastic feeling on controller

    I would recommend this to a friend