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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,588 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Not the most comfortable but all good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is nice. Responsive, fits most smaller phone cases, and is very portable. However if you have big hand like me, it's not the most comfortable controller to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review, purchased for my son but his phone wasn’t compatible after reading and thinking it was so it never got used….. make sure you read the compatibility on the item

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good and fun to use. It is very portable and i even brought it to work with me

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When traveling my grandson brings this with and he enjoys it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Makes gaming on my IPhone 15 Pro very easy! Now I can throw this in my backpack and game anytime. Especially when I’m traveling, no more worrying about someone stealing my gaming laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. She uses it all the time when we are gone from our house on trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for when i go on my breaks at my job and man i enjoy it something i can just pull out of my bag

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Game anywhere!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, literally. Paired with the iphone15 promax i am able to play xbox games anywhere. Breaks at work, long waiting room stays and boring family get togethers are no longer a problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to game away from your console! A necessary option in your gaming collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our grandson. He loves it, it allows him to play his Playstation games remotely when he isn’t home. He already has the Nintendo switch, and he says this is a great addition to his gaming setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 so far for me my nephew and brother might need a backup just in case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect gaming device for mobile games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Backbone for my daughter who has an iPhone 15 ProMax and it works great. I just wished it had the capability of working with phone cases attached to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not s good as scuf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most games that we like to play ate not compatible with the play station back bone. The scuf back bone is easy better and more compatible with all games and the app was free. This one you need a membership or you watch ads constantly. Also does not have ts own batteries and the phone stains quickly so needs constant charged

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The best features are behind a paywall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Backbone is sleek, stylish, and adds the headphone port back, while having USB-C power, it makes the newest iPhone seem like a Switch contendor, however it struggles to fit the 15 Pro of it’s large camera bump. Worse yet, the game launcher integrated in Backbone’s app is locked behind a $30 a year pay wall. I could understand this price if it offered more content, but it seems to be minor upgrades that can be replaced with cheap/free alternative apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this when playing games on the go. The joysticks can be a bit rough when playing on it for a while, but other than that it is fairly comfortable to play on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome way to play games on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and so worth the money especially if you’re a traveler! The app that they download is not free but it really is well designed and thought out. All in all I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice accessory for your phone. If you're not really a console gamer anymore in your middle-aged life, this helps make COD Mobile and other games much easier to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alllll yeeahhh booyyy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alas, a gaming device that allows for me to play all games on my phone that is better than a Steam Deck, ASUS ROG Ally and a Switch (minus Nintendo’s star lineup games). The app interface is intuitive and a pleasure to use- showing all of my gaming possibilities. If you have a PS or XBOX you can stream games using that hardware but you really need 5Ghz wifi and the bandwidth. Now that Nvidia lets you use their hardware for a small fee also, you could play all your steam games remote and dont even need a pc. There are some addon costs and $40 annual fee for the Backbone app, but I am highly enjoying mine. One concern is that my phones battery will wear down quick gaming with it all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own a galaxy s24 ultra this makes for a great game experience!! Great qaulity!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product for smaller hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works real well when your console is hardlined in. Ended up returning it as I’m not a fan of how it feels in my hands. They’re a little on the larger size.

    I would recommend this to a friend