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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1484 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,484 reviews
  • Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of the cheap Amazon phone controllers for half this price and ended up buying this one anyways. It's fantastic with Steamlink, sticks are precise and feel high quality, same with the triggers. Just a nice premium controller feel. The USB doesn't pivot, so you need to slot the non USBC end of your phone, *then* slot the USBC. Opposite when taking your phone out. That's my only complaint and the only thing my cheap Amazon one did better, had a pivoting USBC so it could pivot with my phone as I took it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's intended to do, no subscription required. Wish it went on sale because $100 I think is a bit much, but it works so I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    A must buy device

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually mind blown at how comfortable and functional this device is. I'm super impressed with how simple set up is. I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect for new iPhone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed to get a new one when I upgraded my phone and not disappointed. Works well with certain cases so there’s no need to take your phone case off every time

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play games on the go. Netflix GTA plays great. Backbone Membership not really needed to play games but you get one year free so try it out.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    One of the best mobile game controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dpad, great. Analog sticks, great Ergononics, great Easy install app. Only complain, it disconects when under heavy gaming sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device better than the PlayStation portal honestly easy for on the go gaming anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use !! Happy with my purchase! I buy two for me and my boyfriend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal expecting to only use it at home, but I ended up using it to play Stellar Blade while on braak at work :D

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Backbone controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable smooth gaming experience with this controller only thing is I don’t like how small the buttons are otherwise it’s good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subscription is a deal breaker for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would help me game when I travel. I wasn’t ready for a Steam Deck or Ally and it seems like a bad time to buy a Switch. So in comes Backbone and I was excited. The second it asked me to enable my trial I lost so much interest in keeping this product. Especially now that there’s so much competition. I thought to myself. Maybe it’ll be fine. Nope it basically strips all the features others give you. So I decided I will return it for another option. As for the controller itself, it feels so flimsy. It doesn’t work with my case so I’ll have to get another one if I keep it. Pass through charging seems very slow, and I HATE HATE HATE the location of the Backbone button. It’s so in the way. For me this is not worth the money and definitely not worth a subscription. Again I’m gonna exchange it for another option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with it, good quality, great price.I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for some people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not compatible with a lot of games. If u are looking to purchase one of this make sure which games you are looking to play with this is available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone controller! So much better than the original version. It will fit almost any phone and some even with a phone case on. Fantastic improvements!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work with many title games and have a problem connecting to phone if im not in wifi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and this thing has come in clutch! Gives me something to do stuck in a hotel room or an airport, definitely worth having!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a backbone controller with my iPhone 13 & when I bought iPhone 15 I had to buy a new backbone controller. I love it, it work great with my new phone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this one when I got my iPhone 15 pro max. I needed the usb-c version. So glad it fits the phone with a case as well. I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Backbone works great with s22 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is easy to setup and use. Only complaint would be for my larger hands, and being used to an Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Christmas gift for my son.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it so much for Christmas gift and enioyed using it during long drive going to vegas for holidays. He's been saving a money also to buy a ps5 or Xbox.

    I would recommend this to a friend