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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,588 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes mobile gaming better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on for mobile gaming. Works great with the iPhone 16 Pro Max.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    An ok controller. I’d look into other controllers.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok controller. If you do NOT have a subscription to Backbone+, then the screen record/shot button won’t work so you will need to manually screen record/shot. *yes, you need to sub to use that button. The backbone button(orange button) will take you to the app. But again, if you aren’t subscribed you can’t launch the game from that app. You will need to manually tap on the app you want to launch. I’ve had the latest Cod Warzone Mobile USB C for my iPhone 15 Pro for 2 months and now I’m contacting the manufacturer for a common issue that once you connect your phone to the controller it cuts the audio off making the iPhone think the backbone controller is an audio headset. Also, the analog stick does NOT go in a certain direction. My left analog stick when doing a calibration I noticed the left stick not going to the outer top circle like my right stick does. This is an issue I notice in game when I’m trying to sprint. Essentially it’s a constant issue I have and it makes my character sprint/walk repeatedly. Makes it unplayable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big gamer and this was an excellent buy to play on the go. Can’t carry my Xbox everywhere I go so the backbone was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love ittt

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice new technology great portable device for on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff for plag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best 100% recommended for everyone that want to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother, I've seen these before and never took too much interest in them, but after seeing it in action, I thinking of getting another one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must for emulators and store games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is great works on numerous emulator and store games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy for moble gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is great really gives you the advantage in alot of moble games. I highly recommend. Also has a charge port and headphone port

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its a awesome device its basically a controller with a screen takes some getting use to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to get a backbone for a while and found it on sale, I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little fun gadget. You can bring it anywhere and enjoy mobile gaming and PlayStation remote play. I definitely recommend to any PlayStation player!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the v1 for iPhone before upgrading my phone and I had to pick up the new v2. It's one of if not the best phone controller devices out there. It even supports vibration!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to setup, my son can’t put it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects well with my phone and allows me to play games I wouldn't want to without a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them to my grans for Christmas..they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mobile gaming controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the most comfortable mobile controller I’ve tried, connect it with a modern android and you’ve got yourself an really nice gaming or emulation machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In hand game system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the new iPhone 16 pro max. Having fun playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect for new iPhone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed to get a new one when I upgraded my phone and not disappointed. Works well with certain cases so there’s no need to take your phone case off every time

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great controller for mobile gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play emulations on my iphone and some other mobile games and this controller works perfect for all my gaming on mobile. Great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller but might not work with your case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a good feel to it. It attaches to the phone very securely. The buttons have good feedback. It really wants you to install an app so the image and video capture will work. The controller doesn’t work with all cases. I have a peak design case and the case is too thick to make the connection. I’ll have to return it.

    No, I would not recommend this to a friend