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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,588 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it , even though it’s not the original brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's dandy but I never use it. I'm a sucker for gadgets I'll never use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. I run it on a Samsung Galaxy A53 and i have no issues with it. Games run smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item if you love to game on your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday and I think I use it more than him I love how it automatically connects and it’s very easy on the hands no cramping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for local games or local remote play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grips are a little bit small, but it’s still pretty comfortable to use for an hour or two. Console remote play works very well if you are on the same WiFi network as your ps5 or Xbox and you have high speed internet. Cloud play is okay sometimes, terrible other times. I use this thing primarily for playing games downloaded on my phone, like Minecraft. And it’s perfect for that. I wouldn’t recommend exclusively for cloud gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good money good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. My wife loves it. Holds charge great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Frustrated customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase. Both times the controllers started to drift and I was unable to fix the problem. I consider my use regular as I wouldn’t play for hours on end. I remember using the product and everything was fine. One day I pick it up and one of the controllers was drifting. I used the features to fix the drifting to no avail. I like the ease of connecting to my apps to play games on my phone and also connecting to Steam. I also liked how they improved the switching out of the parts to accommodate the different sizes of cases. I like the product, but not willing to pay again to experience the drifting. If you are purchasing the product buy the extended warranty..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a preference thing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really disappointed with the product, but I prefer the old traditional way of gaming. The backbone is good for playing games that do not have a lot of detail and moving parts if that makes sense. You have to consider that you were playing on the phone in the frame rate is different. It's more of a preference thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Fun to play. Great for on the go remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and allows me to play games on the phone. Onnly downside is that the PS5 remote play would not resizs properly on screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of my best purchases. Links to all of my gaming devices that i require access to and more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Be aware if it’s your first console.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy portable gaming console. You don’t have access to many games unless you you have a xbox console or play station console. Otherwise very nice and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns your phone into a handheld game device. Compatible with my iPhone 15 Pro & Samsung Z Fold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First use was great. I need to download more games to try it out more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld Controller on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Super portable and it feels super premium compared to other handheld controllers like the Razer Lishi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool, having tons of fun with this. Just like having a PlayStation in your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Backbones for our sons to use on our vacation. Best gifts every! They played video games the whole ride!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App is battery draining trash, controller is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah dont install the app, you do not need it and it just puts a drain on your battery. The controller itself is nice but dont leave it connected to your phone when not in use, it is also a battery drain. Got it on sale for 60$ and that seems what this should be priced at, if not lower. 100$ is pretty steep and wouldnt recomend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for android games that support controllers as well as Xbox streaming play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun on the go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues with buttons not work but it was after like 2 years of using it it small and easy to travel with and there customer service was great

    I would recommend this to a friend