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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,486 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people who are on the go this is a great buy to keep with you if you travel kids sporting games or vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, especially for playing PS5 games on my phone. Very easy to set up. Haven’t had any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good alternative for portable PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great portable item. It solely depends on the signal strength of the phone. So far, very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not support this company.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a product as expensive as this one with collaborations with PlayStation and Xbox to be high quality and for the support to be solid. I've had the Backbone for less than four months and it's given me several problems. Most of the problems were temporary like the right side of the controller randomly not working, fixed after removing plugging back in. But just today the L2 button stopped working so I can no longer aim down sights with out using the screen buttons. The problem is my only option is a warranty replacement. I don't want a replacement, I want my money back but that's impossible after two weeks. The other problem I have is in the ads they show you can use it as a wired PC controller. This was one of the main reasons I bought this controller because I thought it would justify the price being a two for one because I needed a new controller for my PC anyway. Kinda awkward and cramped for PC but its better than not having the option. What I didn't know was you have to have the backbone plus subscription to enable this feature. The only option to get the subscription is for an annual term at a price of $40. No where on there website or any of the retailers websites was this stated. I'm livid. This behavior is scummy, the product is garbage and this company deserves to be sued into oblivion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good buy works well with mobile games, streaming games with Xbox Playstation and Steam and emulators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ares

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves it and it was really easy to install to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works with cases.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mobile controller that works with most cases. Much better feel than competition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller hook up is easy and a must buy for your phone to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the integration with my phone. Its simple to use and intuitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good way for traveling except you can’t use the place unless you’re really close to home. You have to pay extra for a membership if you don’t have one to get some of the free games that’s automatically on the backbone. Works well with Apple games that support Backbone wish it was able to use more for traveling other than just Apple arcade games and not pay so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very responsive and an upgrade to my Bluetooth controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried few other controllers but hands down this is the best one. Not perfect but good enough to recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just needs to expand a little wider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this was able to open just another 1/4 inch, it would be perfect. It works great with the phone case removed. It works good using a cable to attach the phone to the backbone. Doesn't attach using my Otterbox defender case on my phones. It does function just as well as s regular Playstation controller however.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic addition to the family! We can all use it on our phones and it doesnt falter ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it for Minecraft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Easy to use and ready as well. All you have to do is download the app and start using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome little device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little tool that works great for emulators on iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GO GET NOW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this backbone has been such a great thing that I’ve bought.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for me and my 2 boys. We love the portability and entertainment we get away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a great price. Makes it so easy to play your PlayStation games when your not at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is enjoyable to for people like me who dont like using just touchscreen controls

    I would recommend this to a friend