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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,588 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller hook up is easy and a must buy for your phone to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a couple of months now and it’s great for on the go gaming, especially for road trips. I will say the best value you can get out of this is if you have the Xbox game pass ultimate, otherwise you need to use the PS remote play which kind of defeats the point if you need to be connected to your PlayStation. Great if you don’t have a console especially since the game pass is less than $20.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too little

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are too small and grip is for children. Don’t get feeling of a full size remote. Razor has a better option than this. Also uncomfortable fit for iPhone 16 promax size

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite iPhone controller so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, grip, and response is very good. I’ve used it for dead cells+, ps5 remote play, and currently gta san andreas that netflix recently released. Handled everything like a champ. Don’t need to sign up for the subscription backbone provides; its plug and play. Previously owned a kishi controller I seldom used with my iPhone due to having to remove my case. This one (Gen 2) works with a case on which was the main selling point for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good controller………………………………………………………………………….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ares

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves it and it was really easy to install to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play emulators and other games on your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good way for traveling except you can’t use the place unless you’re really close to home. You have to pay extra for a membership if you don’t have one to get some of the free games that’s automatically on the backbone. Works well with Apple games that support Backbone wish it was able to use more for traveling other than just Apple arcade games and not pay so much

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the integration with my phone. Its simple to use and intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the price was lower but easy to be able to remote play. I highly recommend buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geat purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best thing i purchase…when my xbox is updating i can play my games on the backbone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, my son loved itVery good quality, my son loved it, I recommend it 100 percent.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for playing xbox game pass and ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for being able to play xbox and ps5 games on the go using your iphone 15 pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very responsive and an upgrade to my Bluetooth controller

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Playstation remote play and gamepass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for gamepass steam and Playstation remote also fits my z fold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome accessorie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for remote play, also works for Xbox and Google games, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black bone fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it, she can't put her office down from playing so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome little device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little tool that works great for emulators on iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone for android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having flexibility to bring my gaming on the road

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not support this company.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a product as expensive as this one with collaborations with PlayStation and Xbox to be high quality and for the support to be solid. I've had the Backbone for less than four months and it's given me several problems. Most of the problems were temporary like the right side of the controller randomly not working, fixed after removing plugging back in. But just today the L2 button stopped working so I can no longer aim down sights with out using the screen buttons. The problem is my only option is a warranty replacement. I don't want a replacement, I want my money back but that's impossible after two weeks. The other problem I have is in the ads they show you can use it as a wired PC controller. This was one of the main reasons I bought this controller because I thought it would justify the price being a two for one because I needed a new controller for my PC anyway. Kinda awkward and cramped for PC but its better than not having the option. What I didn't know was you have to have the backbone plus subscription to enable this feature. The only option to get the subscription is for an annual term at a price of $40. No where on there website or any of the retailers websites was this stated. I'm livid. This behavior is scummy, the product is garbage and this company deserves to be sued into oblivion.

    No, I would not recommend this to a friend