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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, and comfort. They also appreciate its compatibility, connectivity, and responsive button quality. However, a minor concern for some customers is its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,635 reviews
  • Rated 5 out of 5 stars

    Great for general use/not for FPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for rpgs Nd other games of that nature. If you play FPS games like call of duty mobile then this is NOT a good choice. Small sticks retstrict precision aiming.  the feel is similar to the Nintendo switch joy cons, so if you don’t like them, then this is not for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone Playstation version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its prerty cool just wish it would vibrate on all gaming. Plus in order to get the full experience you do have to pay for a subscription. But if you dont mind the cost I definitely recommend picking on up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller hands down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my backbone one! The fact that I dont have to map any keys, and that it is powered by the phone is a huge plus! I hate having to carry chargers everywhere. I wish I could use my fold 4 as a display but other than that, I am extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alt to an expensive handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a spare phone or just want to use yours for gaming. This is a great piece of kit to do it. I stream Steam games to my phone and play them. Also great for emulators on android. Pass through charging is the best feature l.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doggy pet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have returned but i was spared my dignigty and pes he loved like he hurt. Soo good? Good boi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's usable, not very precise and hard to push buttons make rapid pressing difficult. I've had it for 2 months now and the entire left side doesn't work because of the connector ribbon in the extender bar but I am trying to contact the backbone company for repair or replacement so I can only give it two stars for now as a workable controller for a couple months that was way overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play station backbone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and lots of fun when on the road or out of home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The position of the right thumb stick will make your thumb rather sore. The controller disconnects from your phone a lot for no reason at all. For the price it's not as good as you would expect. You would think it would be better quality than an Xbox controller but it's no where near.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone better than Portal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent! Chraper than the PS portal and way more versatile. Can do eveything the portal can do and more. Highly recommend if choosing between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great in concept, low quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, totally elevates game play. But I have had one warranty replacement cause it quit working, and now the replacement isn’t working either. 8 months and going to try a third

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my backbone, it makes playing games made for phones so much easier to handle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feature locked behind subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid but feels slightly cheap the plastic creeks, FYI, if you plan to use it with that iPad, make sure you activate the iPad option in the Backbone plus app before your free subscription ends or you’re locked out of using it with an iPad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works but not well.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pass through works great and the gaming hub is cool however i have 2 major issues with this product. First, the grips are horrendous. Not ergonomic and painful on your hands after heavy usage. Second the right stick is poorly tuned to the point that it becomes easier to play the game without the controller (Call of Duty Mobile for example). Theres no precision and i hope they fix these issues with the next model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for xbox, PlayStation or steam mobile gaming. You need a subscription to backbone at $40/year to play xbox PlayStation or steam. You can play through the xbox gamepass app if you have it. It’s not even on the App Store anymore. For android or apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Backbone buttons won’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the backbone very much this is actually the second one I’ve bought my only issue is the left side of the controller all of a sudden just stopped working this is the second backbone I’ve bought that’s done this and I just don’t know why it was working one second and the next it wasn’t

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Note 24 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it is not compatible with all cases. I have two versions on Supcase and neither is compatible. I took case off and it seems to open up to just about that size, so with a case it hardly fits. The rubbers that hold it need to be wider to accommodate bigger cases.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right trigger went out after one week of use. Was fun wile it lasted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Enjoy it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the backbone, i just needed the playstation version of this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The joysticks break easily

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joysticks suck and it’s very delicate if your gentle with it it’s greaay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out how to use it. Going to return it asap

    No, I would not recommend this to a friend