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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1489 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,489 reviews
  • Rated 5 out of 5 stars

    LOVE THE BACKBONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the backbone one, so i just preordered the backbone pro

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth 100 bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 100 bucks . any type of shooter game is unplayable with this device. You can get an xbox controller for half the price almost and it will work 10x better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    convenient product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who like video games and cannot carry their consoles, this product is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, works perfectly with Xbox gamepass

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Great device especially if your a gamer!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. I play with it all day long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Backbone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very creative to the creator of these backbone, I’m a struggling mom and solo parent of two minors whose Christmas wish is PS 4 or PS 5. Having a tight budget I have to tell them that it’s hard for Santa to get their wish. I accidentally saw this in BestBuy and instant grab it. Thanks a lot for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient controller for mobile gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I took a star off because I could not keep my case on my phone on while using controller. I had to take it off and it was a pain. Other than that I was able to stream games from my pc using my phone and imagine it would be fun with mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Everything i was looking for, and more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea, not working well is PS5 remote play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this to stream/play remotely on his PS5. Does not do a very good job of that, very laggy and and kept timing out. If you want for other gaming on your phone, I thin kyou would be happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toy. Not too durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item, just not sturdy enough. It get damaged quite easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good unit, makes remote play workable as long as you have an absolutely solid internet connection to both your phone and your console. Working the PS button and touch pad can be a little difficult at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our travels our kids can bring there entertainment with us on the road no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has an android and he had a hard time trying to connect the controller to his device. A tad frustrating, but with patients and figuring it out it was worth the buy for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty stable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good system . Only down side is it doesn't link up with the PlayStation on Fortnite so my son didn't have any of his skins or achievements. But system works good and gives the ability to play on your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only works when connected backwards

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for about a month. Then it stopped connecting to my phone. After weeks of researching ways to fix it and talking to customer service from backbone i sent it in and got a new one. This one didnt wirk either. Customer service asked me to plug it in with the screen facing the wrong way and it worked… they said this is a rare thing and sent me another replacemt. Same thing happens. Doesnt connection unless it plugged in backwards LOL and now i cant get refund from them or best buy. Concept is great but the product does not work as its intended. Major let down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, deceptive advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected, however you’re forced to use their bloatware every time you want to use it (takes about 1.5 minutes). Not many games on ios apart from streaming services like PS and Xbox. Works well for a small selection of mobile games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The c9ntr9ll feels a bit small in bigger hands but the connection is really stable even on a PS5 in a different state. I played online with my friend but would not recommend using online for fighting games or shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my husband. He loved it and it’s perfect size for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I returned this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

    No, I would not recommend this to a friend