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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1489 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,489 reviews
  • Rated 3 out of 5 stars

    I returned this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Alright for on the go play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Just would rather have the PlayStation Portal. This is a great way to play on the go!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 15 plus so finding out you no long have the same charging port I had to upgrade my gaming control. The upgrade on this is amazing don’t like that you have to be connected to certain devices but I guess it’s alright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back bone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly, we have not yet set it up, but my grandson was super excited to get it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone for Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You download the backbone app and it turns your phone into a mobile xbox. Make sure your phone is charged and you'll have hours of play time. If you pay a small yearly fee you can link it your game pass and have more access to games you already play online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. My s23 ultra didn't sit very tight in the controller but that did affect the controller at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, wish it was more ergonomical to hold and was supported by more games ie KOTOR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality less than par

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made of cheap plastic, but a good product. Also, the user has to take the case off their phone to use it. In our area, XBox remote service is not great as well, which detracts from our enjoyment of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone usbc connector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with the iPhone 15 pro max. I have a small mag safe case on my phone. I just had to remove the installed side phone holders and it works perfectly. I really like the orange button which brings up all your games on your phone that works with the backbone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it when I'm not home I can still play it.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a Phone battery drainer and on top of it it works like describe i added a battery pack to mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option if you want to play games on your phone, I bought it to play warzone and it works flawlessly, and you don't need to pay the subscription unless you want to stream your gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Too much locked behind subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find some features locked behind a subscription such as using a USB C cable to use the controller on my iPad or Mac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible psremote play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my fault i didnt know the difference in the models, i got this bc of th3 color. This one does NOT have ps remote play capability. You need the white playstation model for it. Based on my research the white model works natively with ps remote play and xbox game pass. With the black one to get it to work with aysstatikn you can buy a 3rd party app for 6 bucks. I returned this one and got the white one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moblie gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very easy to use connects really well my wife enjoys useing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, could be improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone controller is amazing and has so much potential, however the quality of the controller buttons could be improved. The buttons are more meshy than clicky. This is especially apparent with the trigger buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Concept but needs more work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is a good idea but the controls seem a bit too wide and if you dont have high speed internet the console is slow to react/connect

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work as we thought.. very confusing to actually pair it up to playstation

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Super easy mobile gaming

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great app and support overall awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i would change is the fact that i have to have my ps5 turned on or in sleep mode. But thats not a big deal at all. This device is amazing and i always get asked how im playing my playstation games on my phone.

    I would recommend this to a friend