Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1588 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,588 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mobile controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work with lots of mobile games and other apps without delays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Phone Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted a controller for my phone that did not require a Bluetooth connection. I have been using it to play my Xbox games remotely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good alternative to ps portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are interested in remote play with your ps4/5 and dont want to spend 200 on ps portal than this is for you. One negative is the small thumbsticks and the placement of them are not ideal other than that works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and even more that I can play my PlayStation games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed i have a top of the line Samsung phone and still a lot of lag time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Easy to use especially on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects instantly with no problems and makes gaming on the phone much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mobile gaming experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic products that completely change mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing, used it a little bit it comes handy sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for on the go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said it’s like having a PlayStation on the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems to be good. My son loves it the little bit he has gotten to play it. We just got to start using it due to the Best Buy worker giving us the wrong one. So, we ended up having to upgrade the phone to use it. Make sure you are given the correct connection for your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DECENT CONTROLLER

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but needs some minor improvements. The buttons stick after heavy use. And there's no way to fix it because backbone doesn't want anyone to fix them. They don't sell any parts and or have any kind of repair for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive gaming experience with a diverse library of titles. Its user-friendly interface and seamless navigation enhance the gaming journey. However, occasional server issues can disrupt the online aspect. Overall, a compelling platform for gaming enthusiasts seeking a vast array of interactive entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emulator fun

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my phone into an emulator game station. Played some classic NES titles on my last flight.Plug and play easy,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone is Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boy loves it, it works great with his Iphone SE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product make sure you get the right charging port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love to play loves to play his game on trips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There are better options

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming on the go how ever having a subscription that cost half as much as the hardware is absurd.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ritle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking Awesome! Play with settings for call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built well, works flawless!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this built well, it works flawless! I highly recommend this to anyone who can't always use their console to game. This now gives you the option to game on the go or anywhere in your home while others are using the tv.

    I would recommend this to a friend