Customer Ratings & Reviews

Just perfect for me! Works with all games that I’ve tried, particularly on emulator games.

it is really pretty and goes well with my decor. will by for gifts

For those who like video games and cannot carry their consoles, this product is very good.

I have no complaints. The product was great. Good job Best Buy.

Does pretty well for what it is. Found it to be laggy for me and what I was playing. But think it would do really good for most mobile games.

i love the backbone one, so i just preordered the backbone pro

You download the backbone app and it turns your phone into a mobile xbox. Make sure your phone is charged and you'll have hours of play time. If you pay a small yearly fee you can link it your game pass and have more access to games you already play online.

I recently purchased the iPhone 15 plus so finding out you no long have the same charging port I had to upgrade my gaming control. The upgrade on this is amazing don’t like that you have to be connected to certain devices but I guess it’s alright.

Great addition to our travels our kids can bring there entertainment with us on the road no complaints

Good product! Just would rather have the PlayStation Portal. This is a great way to play on the go!

It’s a great item, just not sturdy enough. It get damaged quite easy.

Excellent with the iPhone 15 pro max. I have a small mag safe case on my phone. I just had to remove the installed side phone holders and it works perfectly. I really like the orange button which brings up all your games on your phone that works with the backbone

Made of cheap plastic, but a good product. Also, the user has to take the case off their phone to use it. In our area, XBox remote service is not great as well, which detracts from our enjoyment of the product.

Lags too bad with hotspot. Only works well with WiFi. The whole point in getting it was to use while traveling.

This worked well for about a month. Then it stopped connecting to my phone. After weeks of researching ways to fix it and talking to customer service from backbone i sent it in and got a new one. This one didnt wirk either. Customer service asked me to plug it in with the screen facing the wrong way and it worked… they said this is a rare thing and sent me another replacemt. Same thing happens. Doesnt connection unless it plugged in backwards LOL and now i cant get refund from them or best buy. Concept is great but the product does not work as its intended. Major let down

I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

The backbone controller is amazing and has so much potential, however the quality of the controller buttons could be improved. The buttons are more meshy than clicky. This is especially apparent with the trigger buttons.

Its my fault i didnt know the difference in the models, i got this bc of th3 color. This one does NOT have ps remote play capability. You need the white playstation model for it. Based on my research the white model works natively with ps remote play and xbox game pass. With the black one to get it to work with aysstatikn you can buy a 3rd party app for 6 bucks. I returned this one and got the white one.

Perfect gift for my husband. He loved it and it’s perfect size for traveling.