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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1588 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,588 reviews
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. My s23 ultra didn't sit very tight in the controller but that did affect the controller at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option if you want to play games on your phone, I bought it to play warzone and it works flawlessly, and you don't need to pay the subscription unless you want to stream your gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Too much locked behind subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find some features locked behind a subscription such as using a USB C cable to use the controller on my iPad or Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back bone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly, we have not yet set it up, but my grandson was super excited to get it..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Concept but needs more work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is a good idea but the controls seem a bit too wide and if you dont have high speed internet the console is slow to react/connect

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, wish it was more ergonomical to hold and was supported by more games ie KOTOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i would change is the fact that i have to have my ps5 turned on or in sleep mode. But thats not a big deal at all. This device is amazing and i always get asked how im playing my playstation games on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my Pixel 7 Pro with the included wider grip attachment. Bought for The Division, bit isn't working with it for me. Gabe is in beta so it's understandable. Haven't tried it with other games, but it feels great in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too wobbly but can fit phone with case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The structure is too wobbly for my taste wonder if it can last long. Really like that I don’t need to take off my phone case to make it work and dont have to pay for the app if I don’t want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a Phone battery drainer and on top of it it works like describe i added a battery pack to mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can I complain that I does too much? Lol

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this thing does so much. I'm a tech head and it allows you to play so many games from so many platforms, it is a breeze to use but overwhelming on what I want to play . Too good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Control Refined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls for the phone, Interace is straight to the point and connections are solid. dedicated app does a fair job a consolidating all the controller experiences. Recomended for those that want to take mobile gaming seriously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, portable device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the backbone, everything about it is great. I do hope with the next generation release we will see an upgrade to the thumbstick, which can be a little finicky on shooters

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Bad button placement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that it was too small for my hands and the buttons felt uncomfortable. Especially the triggers and bumps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all ages!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my brother-in-law for his b-day! He has an android phone and was super excited to be able to turn his phone into a mobile gaming system. He has 2 young kids at home and says that they are enjoying using it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is awesome when playing. Graphics are great . The only problem is the joystick sometimes Stick and causes problems when gaming .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller feels great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unut itself is great, fits on my phone and the buttons feel very comfortable. The capabilities of how well the ganes play is dependent on your mobile network, wifi connection, and how good your phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it when I'm not home I can still play it.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but great idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty decent and is a great idea but the set up of the control is pretty difficult to work with but that is personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moblie gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very easy to use connects really well my wife enjoys useing.

    I would recommend this to a friend