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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1588 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,588 reviews
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is just what i needed for ease of gaming on my phone, it pairs really well with PlayStation remote play, freeing up my screen from the touch controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its useful but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it definitely has its purpose, Playing games like spiderman 2 isnt one of them. There is some latency with the trigger controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone- great mobile gaming platform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Very helpful when away from home, keep in mind you need to have a stable data or internet connection on both ends at all times however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controlling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this. It is very responsive and I don’t sense any real lag time. have used it quite often and nothing seems to be degrading in anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device fits all phone sizes with added attachments. Very natural feel basically feels like a game controller for your system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Doesn't support phone cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem with this controller is it doesn't support cases. Phones cost anywhere between 500 and 1500 dollars and break easily if dropped. If you don't have your phone in a case this controller is awesome. I was able to play Xbox game pass without any issues but constantly taking my phone out of the case became irritating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Needs XL version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine just needs a bigger version for people with big hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play the PS5 games using playstion app on your smartphone devices plus you can use it for playing iOS on your iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved it she is very happy with it and has no problems with sticks or buttons it works on her older phone too. Android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I’ve ever bought in game wise, you can play on your phone with it computer PlayStation from wherever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the first one until i broke it, so i biught another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device to have for my children when we were on the road. Great for entertainment and to keep them busy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but to small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but with large hands, it is too small and not comfortable for long play sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mobile Accessory ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels just like a PlayStation controller. Rubberized clickable thumbsticks, the "Sacred Symbols", everything. Paired with OnePlus 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love everything about this item. Love Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Verging on average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'd be better if it didn't have a subscription. It's good enough for most google play games and PS remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller that works with small cases.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great with my iPhone 15 Pro Max with Apple Case or without it. Most other controllers force you to remove your case any time you want to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, but just be careful on how you unplug your phone from the device. My first one broke. Overall great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomenesss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome toy, I will buy in the future again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Better than a regular controller for sure. I just wish they dual labeled the buttons and did away with the PlayStation/Xbox BS though.

    I would recommend this to a friend