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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1589 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,589 reviews
  • Rated 5 out of 5 stars

    Amazing. Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of. Best. It i have. Ever. Bought. Would buy an other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome... Bought it for my baby boy and I definitely know that he is going to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Dont need the backbone subscription to work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great In Theory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most common defect, the entire left side failing, hit me exactly 20 days after purchase. Best Buy is of no help as they have strategically reduced their return period to reduce their liability. Backbone themselves will continue to send replacements with identical defects until the warranty eventually ends. Don't buy this unless you've budgeted in regular replacements.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. Im not using it but the person like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for Secret Santa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, never thought of it, now i can play almost all the games that i want remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative for ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please buy this if you are seriously thinking about getting a PS portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tool for gaming on a mobile device and a nice alternative to the PlayStation portal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a christmas gift for my son. I think he will enjoy it. Cant wait…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electronic gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren love it! They love being able to play their PS5 games on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use if you like mobile games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im having fun playing on game pass on my phone when im not using my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good material and good design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best adapter for gaming on a phone, I gave it for Christmas to all the boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have loved this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for all gaming and the quick access with PlayStation offical branding is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game nice fit for phone good to hold....wonde

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved it took some time to get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, strong, great ergonomics. It’s really one of the best mobile controllers to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Connected to my ps5 no issues. Helldivers 2 is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but necessary improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was already top tier, but now that I can keep my phone case on... chiefs kiss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toy! Wish it had better integration and faster link up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand gaming out so far n very unique every one else tried to copy

    I would recommend this to a friend