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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1490 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,490 reviews
  • Rated 5 out of 5 stars

    Parkert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it. Can play his Xbox where ever we go now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit cheapy! For the upgraded version didnt have many other options

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat! Excellent costumer service 10/10…………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sons loved theirs............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven't had a chance to play it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it........................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its very responsive and super professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing brought out my s21 ultra out of retirement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Box full of disappointment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gadget for my teen mostly because the PS Portal was forever out of stock. He was sorely dissatisfied with it. It's laggy, glitchy, just impossible to play a game on it without the interruption of a glitch. We returned it because my kid was THAT disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only good for a few months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good while it lasted. Left buttons and trigger stopped working after about 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I am impressed i can play my playstation anywhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I would recommend it t

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after about a month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my bf and he really enjoyed using it but about a month after it stopped working. It became laggy and the buttons didn’t work while playing games. It sucks with Best Buy’s exchange policy we are having to mail it back to the manufacturer. It’s just a pain and headache to go through all of that for a faulty product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept the backbone in a case when i wasn't using it, but after 4 months my left joystick stopped working. A little disappointed needless to say.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription was kver priced and the mapping wasnt accurate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget item for any gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very interesting product, but too quirky to use for me at least I’m sure it’s good for someone that has more time to spend on fiddling with getting this thing perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, but didn’t last long.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L1 button gave out within a 2 month period. It doesn’t get used every day, so we are a little disappointed on how it gave out so fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upsetting to open this expecting to use worth my android and it's only an ios. Very upset to learn that i couldn't return it. Waste of money and and i can't find anyone to buy it off me. I had tools the employee what i needed before i bought it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    advertisement misrepresents product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad that I seen made me believe that I could attach that to my phone and play my play station 5 remote, however what they fail to mention is that you have to be so many feet near your play station for it to work. apparently its mainly for games on your phone which is completely misrepresented

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rather the other one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wish I didn’t buy this and I would of rather got the ps5 handheld device because my personal phone is trash so it doesn’t work for me but if your reading you might love it I used it maybe twice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for cloud gaming!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perpheral for cloud gaming on the phone. Only drawback is the strain on your hands if they’re bigger. Works great with single player campaign games

    I would recommend this to a friend