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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,490 reviews
  • Rated 3 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great idea but rather complicated for a teenager to figure out!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Left controls known to fail but still sells item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side controls known to suddenly not work. No protection plan purchased they just shrug their shoulders at you..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good if your okay with using your phone but I returned it to get a ps portal instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not want I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as functional as expected. You need the portal for use away from home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because id rather play my ps5 games, over Nintendo switch, but it wasn't worth it. Returned it within 24hrs, and bought the switch. I don't regret my choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not truly case friendly even with changing to case friendly. In order to fully use it you must pay 40 dallors a month on top of the 100 you paid to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead for iphone 15 without a android device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone does not work with iphone 15 without you hooking it up to a android device for a firmware update. Since i dont have a android device it is doa. Now have to figure out a return or update fix.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Backbone - One - PlayStation Edition (USB-C) - Mob

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirroring for this product is nice but only if you get it for free. It's like playing any other game on your mobile device. I would rather you get the psp than get this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that useful, have to take case off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that useful, have to take case off. Sticks are not great eather.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great while it worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a little over a month. Left side of the controller stopped working. Doesn’t work with the phone in the backbone or plugged in with a usbc cable. Really disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recieved Wrong Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered USB C and received a backbone with only iPhone capabilities

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ovetpriced Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m now on my second return of one of these hunks of junk in 6 months of purchasing. Expect buttons to quit working for no reason within werks of light use. I tried to just get a refund, but no luck. This 3rd replacement will arrive and inevitably quit working right around the warranty expiring and I’ll be left with a $100 paperweight. Stay away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Backbone One

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on the left side of controler tried to update it but still wont work also kept it in case and in closet till i got ready to play on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what it seem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at store. Works for xbox playstation. For new memeber you have 40 a year to unlock featuer tha are free on other devices. Being that factor. Feals like cheating your customer. More like a scam. Would not recomend if you want to prgram buttons on certain app game.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, limited ios app support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cool but many apps dont support controllers

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed. I bought this for my son for when we go on road trips or vacation. I did not realize until he tried it that you had to leave the ps on the entire time. We will not leave a ps on for days so he can play a few hours on a car ride.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste time or money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a terrible controller with a lot of marketing hype. While it is better than Razer Kishi, it is only slightly better. The buttons are small with very little tactile feedback. Overall just another compromise device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slippery if wet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little gad but. It can slip out your hands and I don't have a big Hands and the joystick going up-and-down. It makes you feel like you uneven and the little stick can slide out of your hand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted five months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Except it stopped working properly after five months. L2 button and left joystick stopped working, so that's great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass, super laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand who enjoys playing a laggy game on any devices. Not a great experience, interface was slow and laggy. I returned this item

    No, I would not recommend this to a friend