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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1443 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,443 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent piece of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone was a good piece of equipment it wasn't compatible with my phone for some reason but it worked with my mom's phone just fine it's a very sleek design it's just like holding a controller in your hand I was able to use it to play my PlayStation games on my PlayStation as my controller I was also able to use it to play Xbox game pass on my phone which was excellent it was easy to use and understand instructions I loved had interchangeable pieces to fit different size phones overall a great piece of gaming equipment on the go my cousin bought one and he loves it I would add photos but I don't have none at the moment and another thing is that I loved it had its own app for the backbone app was very easy to navigate and easy to use and again very very overall good product for anybody that wants to game on The Go or just doesn't want to turn on their consoles and play on their big TV and you're also able to use it just on your phone to like go through your messages and stuff like that surf Facebook Instagram scroll through the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great accessory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you better have a good to excellent internet speed for streaming playstation games on it. As a mobile conroller in general, good quality, and requires no extra charge requirements. Great for android users, an almost must buy for apple users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Backbone Gen 2 as a compromise for the Steam Deck since im currently going through older games on my backlog (Gameboy and PSP. Playing through RetroArch). The controller is built well and not very flimsy from what i noticed. Triggers are weird but kind of nice. Its a controller for your phone so theyre short and not of the quality of a PS or XBOX. Sticks are fine, DPad is fine, DPad feels kind of stiff to me, and the Face Buttons feel slightly less stiff as the DPad. Overall the controller is good and the headphone jack + usb-c port to charge your phone while the controller is plugged in is great. Biggest downside is having to download an app but thats really not that bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Everyone needs one of these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device has changed my gaming experience. I have been able to connect to my PS4 with a nice setup when home and away. I have grown to love other mobile games because now the ability to play them has been made a lot easier. When I travel this a true must have.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great buy weeks later

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly connects the app is cool puts all games in order and shows other games to play downside is its a subscription service. Can easily record gameplay which is cool feature. Using it to play indiana jones, assassin's creed on xbox stream service, Fortnite which been working great, cod mobile where im now undefeated mvp, and the gta definitive editions where cheat code combo smash still works and easy to input.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets….interesting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased on July 2. And today is Aug 21 and I’ve already had to do a warranty claim. The issue is when you open the controller, the ribbon cable instead gets messed up somehow causing the entire left side and joystick to become inoperable. Yet if you fully extend the controller then everything works just fine. Mind you it’s been a month. Moderate use 3-4 hours max per day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally better than any tv console I've played on, light night fast response, complete controll or axis, compatible with google play down loads, and acts as a good prop when watching movies. Backbone games are y Great and you get a free trial, lots of options to keep you busy for hours, I'm an FPS player and racer so the console is the perfect thing to use, motion sensor function would be dope for racing games because it fits in your hands like an F1 steering wheel, or a super car, only issue I have is this model doesn't have streaming capability! Solid product!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Gaming

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for anyone interested in playing on the go. Easy to use with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    THE STANDARD OF MOBILE GAMING!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is truly the standard of mobile gaming. Glad I bought one for my PlayStation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and my bf loves it. Really good item to get your kids or partner

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Portable

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little thing to have for on the road or just don’t want to get on console

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Responsive

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is great for mobile gaming. Its small enough to take with you. Buttons are responsive overall great product. My only complaint would be price could be a little lower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed though niche' product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the iPhone 15 Pro Max [you'll need to swap the plastic side guards for the bigger phone, which was a bit of an annoyance... hence the star off. Joysticks feel good, if a bit tight... but I REALLY like how tight the buttons feel on this thing. So much so I really kinda wish I could get a PS controller for my PC with the same feel [they almost have a tactile mechanical feel, which I love] So far it's been mostly Dead Cells on my phone... and for a portable gaming device, it works. I haven't used this with my PS5 at all, mostly because I don't think FFXIV would go over well on a mobile phone, but as a standalone device for new phones that have almost as much power as the OG M1 mac? Not too shabby ^^

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Responsive

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my collection as I’m a gamer and love the direction cellphone gaming is headed. The backbone works well and responds well to the games I play.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    All in One Game portal device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you got to get one and try. thus device can play everything you want. PS5, XBox, Steam, ETC. just to remember to update the backbone then its good to go you can bring it everwhere to enjoy your stock game. enjoy!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Simplicity is it's greatest selling point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason this isn't 5 star is the joystick, specifically the left one are kind of trashy and for 105 dollars, they should be much better. Other than the sticks I absolutely love this thing. I really thought it would be a once in a great while type of thing but I use it more often than not. It's simple, clean, and the buttons feel amazing. I do wish it had more. I don't use a turbo button that often but that wouldve been nice. Also a pair of remappable buttons would have also been nice, but honestly it's the one controller where I'm forgiving of it besides the Nintendo switch pro controller. I do feel like the price is steep (also like the Nintendo switch pro) but I somehow have no issue with it if it lasts and keeps doing a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great worked flawlessly but I did have one issue with the manufacturer of the product itself. It didn’t have anything to do Nothing with Best Buy themselves but this is my 3rd backbone I’ve had too buy. Around 6 months eventually one of the buttons will stop working and I have not dropped it or had any type of accidents with the backbone(I’ve tried recalibrating it etc multiple times) then eventually within that same day multiple buttons stop working. WHATEVER YOU DO BUY THE WARRANTY FOR THIS PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for my phone. Links directly to my ps5 so I can play remotely from anywhere as long as there is service or wifi. Would recommend for any person who wants to play their system on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a hyper portable gaming solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, I didn’t even give this thing a chance against the Portal. I purchased both at the same time, but I was so blown away with the quality of the Portal, and it suited my needs perfectly. The Backbone got returned the next day. I wasn’t looking forward to having the drain on my iPhone battery while using the Backbone. I appreciate that the Portal is its own device. The Backbone may be ideal for individuals who are looking for a hyper portable gaming solution. That’s not what I was in the market for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with how smooth and reliable this product has been. The design feels modern, and it’s clear a lot of thought went into making it easy to use. Setup was quick, and I didn’t run into any unnecessary issues. Overall, it’s been a great addition to my everyday routine.

    I would recommend this to a friend
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