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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, portability, and comfort. They also appreciate its compatibility, connectivity, and responsive button quality. However, a minor concern for some customers is its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,635 reviews
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    Fantastic option for mobile gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids and often times you’re kicked off the tv for their entertainment, this is fantastic. Much to my surprise, it use this even more than I had intended on doing so. The grips themselves are comfortable. I’ve gone a solid 3 hours without any issues or fatigue. The buttons feel great. The sticks are about on par with a Nintendo switch joy con, which I think is good. There is only one thing I don’t like that I find is rather annoying sometimes. The lack of PS button without having to manually tap on the screen to bring up the sub menu in the PS Remote play up. Which then ties into the touchpad functionality being flawed with having to tap on the screen multiple times to get it to pop up. The gestures for me as well in reference to the touch pad have been difficult. Lastly because I feel like it’s sometimes at the back of your mind when purchasing something like this… if you have subpar network speeds at your home, your experience is going to be awful. Keep that in mind. If you don’t have the bare minimum network speeds recommended I would suggest passing on it. One last plus thing.. while originally I had intended on purchasing the PlayStation portal, I settled into this because of the cost and the fact that the portal is seldomly in stock. I’m very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Portability

    Rated 5 out of 5 stars

    The little controller that could

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very capable little controller that I can take anywhere. The sticks are nice and responsive, and the buttons feel right at home for someone with smaller hands but familiar with the Xbox controller layout. I am just a bit annoyed that the orange button can't be remapped to someone useful.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic way to play Xbox on the go

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as he will be away from home for work and he wanted to play his xbox games but understandably didn't find bringing the big boy feasible. I bought him the backbone for his Android phone (Samsung s24 Ultra) and he is very very pleased with it. It attaches to the phone easily and the buttons are very responsive. He loves how compact it is and easy it will be to take with him without worrying about it taking up too much space. The only thing he mentioned was that my husband wishes he could keep his phone case on while the backbone was being used (he has a thick, heavy duty case due to the nature of his job) but I have heard no other complaints. I will note: like many other mobile devices for xbox/PS5/steam etc there is sometimes a lag (sometimes a consistent mild lag) but that is to be expected at this point for these devices. I'm also sure what internet you are connected to or how strong your data connection with your phone etc as well as the phone itself will affect this aspect more or less depending. Overall, however, I am pleased with my gift purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Connectivity

    Rated 4 out of 5 stars

    Amazing controller but tricky for thick cases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing finally owning one of these now having finally switched to the iPhone 15 pro max I can confidently say this is the best portable option for mobile gaming buttons feel nice and tactile, they have analog triggers, has a nice comfortable grip, comes with passthrough charging, and as a nice touch come with an aux port for any of you who have nice wired headphones/IEM, but with all the goods aside (this is for people who have more thicker kind of cases) I will say getting the fit to keep the usb c port fully connected to the phone was a tricky ride and after trying different adapters and multiple angles I finally got the spot to where I can confidently use it but if you have like a thin or like a medium kind of thickness phone case you will be fine even without a phone case works better but obviously leaves little protection for your phone against falls but if your not worried about any of the negatives than I would say definitely go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Great controller with one annoying issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the Backbone One is absolutely fantastic as a normal phone controller, and most importantly it works with every remote play service that's available on phone (including PS Remote Play, but that may only be for the Playstation edition). It comes with two different kinds of phone spacer to give it a snug fit with most phones even with their cases attached (the Samsung Flip phones may not fit due to their length) and works pretty much out of the box without even needing to download the optional Backbone app. However, and I can't find a way to fix this, it doesn't seem to have a "guide" button present. The Xbox or PS button that you would usually use to bring up the console menu while in a game, or to bring up the Steam overlay. The big orange button only seems to work with PS Remote Play, and only if you hold it down for a second. For the other services it doesn't function at all, and if you install the Backbone app it just opens that app instead of performing a useful function. There's no button reassignment feature too, so you have to just switch to the touchscreen when you actually want to use the guide button. It's not the biggest issue, but it's a constant annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Affordable Gaming on the go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for affordable gaming on the go? This is what you have been looking for. Can also be used as a controller for other devices without phone. Use on iPad, computer, android, and many other devices. A win win for the gamer on the go! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Excellent piece of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone was a good piece of equipment it wasn't compatible with my phone for some reason but it worked with my mom's phone just fine it's a very sleek design it's just like holding a controller in your hand I was able to use it to play my PlayStation games on my PlayStation as my controller I was also able to use it to play Xbox game pass on my phone which was excellent it was easy to use and understand instructions I loved had interchangeable pieces to fit different size phones overall a great piece of gaming equipment on the go my cousin bought one and he loves it I would add photos but I don't have none at the moment and another thing is that I loved it had its own app for the backbone app was very easy to navigate and easy to use and again very very overall good product for anybody that wants to game on The Go or just doesn't want to turn on their consoles and play on their big TV and you're also able to use it just on your phone to like go through your messages and stuff like that surf Facebook Instagram scroll through the internet

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Portability

    Rated 5 out of 5 stars

    It does what i want it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works really well. I do wish it was bigger for my hands, but i understand the need for portability. I appreciate the usb c connection for charging my phone while i play as well as the aux cable port for my headphones so that i dont have to worry about Bluetooth lag.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Connectivity

    Rated 5 out of 5 stars

    Great Sturdy Little Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st gen version of this controller but had to update to the 2nd vedsion with the usb-c connector after upgrading to thw iphone 16 Pro Max. This controller makes it easier to use my phone with my current case with the defachable extenders for different sized phones. As always i can still remote play Xbox and Steam/PC. PS is a little harder as the PS Remote play app requires a Dual Sense controller in order ti remote play. Overall though, this controller is a pretty good controller choice for mobile gaming. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome while I had it. Ran my games on steam link and PS remote play perfectly. Unfortunately at random my left trigger, select button and capture button all stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Good upgrade for 1st gen BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory for playing games on the phone. I have the first gen version and it worked great until I upgraded my phone to a USB-C one. The 2nd gen is basically the same product, but it does have some extras (like adapters for different phones and cases), which makes it better than the previous gen. I still believe they could make it more universal, so it could work with more phone cases (so far, the compatible cases list is pretty short).

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Compatibility

    Rated 5 out of 5 stars

    "Backbone One PlayStation Edition: The Ultimate Mo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone One PlayStation Edition delivers an impressive gaming experience for mobile players. Its ergonomic design perfectly complements the PlayStation 5 aesthetic, offering a comfortable grip for extended sessions. The responsive buttons and analog sticks provide precise control, while the adjustable, extensible design ensures compatibility with a wide range of smartphones. Integration with PlayStation’s remote play functionality enhances the overall experience, making it easy to access your PS5 games on the go. The Backbone app adds value with its intuitive interface and features. Overall, it's a must-have accessory for PlayStation enthusiasts seeking to extend their gaming beyond the console.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Seriously upped my game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all started when my 7-yr old grandson asked me to play Roblox with him. “Absolutely” was my reply, bit when it came to game playing I’ve obviously lost a few steps. Even though I have a ProMax iPhone it was still rrslly challenging to maneuver using my fingers on the screen. After multiple attempts and not getting any better I asked some college age friends for advice. Everyone in tbe group said this was the one I needed. They were absolutely right - this has been a huge help! Easy to learn and easy to use. This is Old-Man approved.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 4 out of 5 stars

    Good Option/alternative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, the update piece to fit phones with case was nice. If you don't mind playing on your phone, than is worth it. Light to carry around and comfortable enough to just play just about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Games on the go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With work, I hardly have time to play! Scratch, that make note time. Gaming i'm a go for me, straight off my cellphone. That is comfortable and is literally not awkward at all! Great quality. And easy to use! Plus when I do get my PS5 Pro i'll be ready to rock and roll!!!

    I would recommend this to a friend
  • Pros mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on emulator on my IPhone, been playing Pokémon , Minecraft etc. 3 months now haven’t had issues with it. Feels great in my hands and the buttons are good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable and Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is supricingly good its unfortunate cloud gaming its still at very early stages and has alot of lag and bad resolution, for gaming on native device (phone games and emulators) its a must have and great device.

    I would recommend this to a friend
  • Pros mentioned:
    Button quality, Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is great for mobile gaming. Its small enough to take with you. Buttons are responsive overall great product. My only complaint would be price could be a little lower.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this if you’re new to this, I would recommend this other than the PlayStation portal because that’s gonna cost much but if you want to start I’ll recommend this cause it’s a lot cheaper even on Black Friday. It’s a very good item I would say you won’t regret this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Shooting games anyone?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. I can play call of duty mobile, PubG, or any other game on my phone. This turns my phone to a Nintendo switch

    I would recommend this to a friend