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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1589 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,589 reviews
  • Rated 3 out of 5 stars

    Only good for a few months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good while it lasted. Left buttons and trigger stopped working after about 2 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget item for any gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very interesting product, but too quirky to use for me at least I’m sure it’s good for someone that has more time to spend on fiddling with getting this thing perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good by not what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for what ot was intended. I wanted to replicate the functionality of the PlayStation portal but it doesn't work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok, but didn’t last long.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L1 button gave out within a 2 month period. It doesn’t get used every day, so we are a little disappointed on how it gave out so fast

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    advertisement misrepresents product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad that I seen made me believe that I could attach that to my phone and play my play station 5 remote, however what they fail to mention is that you have to be so many feet near your play station for it to work. apparently its mainly for games on your phone which is completely misrepresented

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels cheap. There are better options out there if youre willing to pay more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Negative review for backbone one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my phone at all, I couldn't use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy sticks suck. For $100 you should be getting the upgraded one for $160. Too expensive for what they offer. Just buy a stand and an xbox controller for less connect through Bluetooth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for cloud gaming!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perpheral for cloud gaming on the phone. Only drawback is the strain on your hands if they’re bigger. Works great with single player campaign games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upsetting to open this expecting to use worth my android and it's only an ios. Very upset to learn that i couldn't return it. Waste of money and and i can't find anyone to buy it off me. I had tools the employee what i needed before i bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Significant lag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could rate it higher, but I had to return it. Experienced significant lag when I attempted remote play and it will drain your phone battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed.. I apologise for not remembering sales person name, but I emphasized that I had clearly mentioned my iPhone model, the iPhone 13 Pro, to her not once, but twice during our conversation. She had assured me that the product I was purchasing would work seamlessly with my phone. However, upon trying to set it up, I quickly realised that it was not compatible at all. As a non-tech-savvy individual, I had specifically gone to the store seeking human interaction and expert advice. I wanted to ensure that I was making the right purchase for my son's Christmas gift. Unfortunately, it seemed that despite my efforts, I ended up with a device that was not capable of working with my phone. To make matters worse, when I discovered the incompatibility issue, I found that the box had already been opened. This meant that I couldn't simply return the product and get a refund. I felt frustrated and stuck with a useless item. While I understood that mistakes happen, I couldn't help but feel let down by the misinformation provided by the salesperson. I had trusted their expertise and relied on their guidance, only to be left with a product that was incompatible and a sense of disappointment. After all, the holiday season was approaching, and I wanted to ensure that my son received a gift that he could truly enjoy and utilize.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 4th backbone in the last like 2 years. After 3 months it stops working…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit cheapy! For the upgraded version didnt have many other options

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after about a month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my bf and he really enjoyed using it but about a month after it stopped working. It became laggy and the buttons didn’t work while playing games. It sucks with Best Buy’s exchange policy we are having to mail it back to the manufacturer. It’s just a pain and headache to go through all of that for a faulty product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for certain games. Not all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good for any First person shooter games. Lag input is very noticeable. Casual titles no complaints.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for my android. It saves wear on my phones screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thumbsticks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbsticks are a huge let down . Not responsive . Overall not happy at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing did not like to work with anything I threw at it. Came to find out later it requires a paid subscription to even use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but no work the charger the play game is easy the conect is fast is a good product but i have bad luck

    I would recommend this to a friend