Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Backbone One controller for its portability, comfort, and ease of use. They appreciate its compatibility with various devices, including the iPhone 15 and Android phones. However, some users express concerns about the subscription requirement for certain features, the relatively high price, and the size and quality of the joysticks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,491 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It realy works likd a thought , it plays xbox games very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! !!!! !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone for android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far enjoying it. I think it could have a lottle better fit on the phone but the swappable brackets help with that issue. Not sure what the difference is between the backbone app and the x box app. Im pretty sure im paying for both now though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same as the PS PORTAL.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fun to use, We are very pleased with this purchase from Best Buy. There was an issue when ordering from the store for pick up at a later date because associates kept ordering incorrect item, but issue was resolved!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick is a bit light. Stress on USB-c port is a concern.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Backbone Concept

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a great concept, however you need amazing WiFi or cellular connection in order for it to work. I tried it with my iPhone 15 pro max and I have the fastest 5G that At&T has to offer and it still would not connect to my PS5 that was in rest mode at home. The backbone was a waste of my money because I bought it for the purpose of using it on the go but I couldn’t get it to work without being on the same WiFi as my PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone hand held ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its literally the best hand held for ur phone that i ever spent money on and the fact that u can play X box with out an X box thats really cool to me in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmaa present. Husband is excited to try it out. Does take a while to set up and pair with your existing device/console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome item and works fantastic one of the best electronics I've ever owned! A hand held Xbox its fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back bone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase was defective, but was replaced and works great. My fiancé loves it! Best purchase. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best adhd purchases I’ve ever made and I’ve bought some dumb things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I love it Works great plenty of fun truly good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got me and my son one. I love it and it's worth getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of duty mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up connection with any games on mobile very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device love it bought it for my whole family

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont waste your money on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Controller had horrible stick drift, it always would disconnect in the middle of games or would not work at all. Glad i got it on sale cause i just tossed it in the garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Incompatable with iphone 16 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be good. But couldnt couldnt test on the iphone 16 pro. Camera gets in the way

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on Android but is small and uncomfortable in hands did end up returning

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all App Store games compatibles, specifically some of the most popular

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and bad customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this product. The controller malfunctioned after only 9 months of casual use (2-3 days per week for less than 1 hour at a time). I can no longer use the most of the buttons on the left side of the controller. I have attempted to reset the controller through the backbone app but they continue to be nonfunctional. I purchased the controller in December of 2023 and it malfunctioned in August of 2024. I reached out to back bone customer service in early September. They finally responded back in November. They will not replace the controller without a receipt.

    No, I would not recommend this to a friend