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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1637 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and portability of this device, which are frequently highlighted as its standout features. Users also value the broad game compatibility, responsive button quality, and the added convenience of a headphone jack. While the device is praised for its comfort, some users have noted that the size could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,637 reviews
  • Rated 1 out of 5 stars

    Great while it worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a little over a month. Left side of the controller stopped working. Doesn’t work with the phone in the backbone or plugged in with a usbc cable. Really disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t really like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight up azzzz! Be aware. You’ll have to pay for a subscription to fully enjoy this controller. It locks you from actually using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, limited ios app support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cool but many apps dont support controllers

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription was kver priced and the mapping wasnt accurate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste time or money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a terrible controller with a lot of marketing hype. While it is better than Razer Kishi, it is only slightly better. The buttons are small with very little tactile feedback. Overall just another compromise device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not truly case friendly even with changing to case friendly. In order to fully use it you must pay 40 dallors a month on top of the 100 you paid to get it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed. I bought this for my son for when we go on road trips or vacation. I did not realize until he tried it that you had to leave the ps on the entire time. We will not leave a ps on for days so he can play a few hours on a car ride.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy sticks suck. For $100 you should be getting the upgraded one for $160. Too expensive for what they offer. Just buy a stand and an xbox controller for less connect through Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left controls known to fail but still sells item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side controls known to suddenly not work. No protection plan purchased they just shrug their shoulders at you..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone One

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on the left side of controler tried to update it but still wont work also kept it in case and in closet till i got ready to play on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Backbone - One - PlayStation Edition (USB-C) - Mob

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirroring for this product is nice but only if you get it for free. It's like playing any other game on your mobile device. I would rather you get the psp than get this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work with PS Remote Play as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t work unless on the same network as the PS5 so you can play on your iphone in front of your big screen TV. Not away when traveling, despite what backbone and Playstation say on their site. Followed all instructions and then finally contacted Playstation Suport. Bottom line, might let you finish a console game in the other room, but not away from home, even if on another high speed internet connection. Just get a switch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation BackBone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation version still shows Xbox buttons configuration for some mobile games especially COD mobile. Made game almost unplayable to adapt to configuration different than the controller’s layout and there is absolutely no way to currently change it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slippery if wet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little gad but. It can slip out your hands and I don't have a big Hands and the joystick going up-and-down. It makes you feel like you uneven and the little stick can slide out of your hand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good by not what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for what ot was intended. I wanted to replicate the functionality of the PlayStation portal but it doesn't work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass, super laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand who enjoys playing a laggy game on any devices. Not a great experience, interface was slow and laggy. I returned this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rather the other one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wish I didn’t buy this and I would of rather got the ps5 handheld device because my personal phone is trash so it doesn’t work for me but if your reading you might love it I used it maybe twice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gray as a mobile controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps share play is an old app and dosent run the best. Recommend getting a portal instead. Xbox cloud gaming is smooth but also good for mobile games. Will not work with any phone case. The plug isn't long enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ovetpriced Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m now on my second return of one of these hunks of junk in 6 months of purchasing. Expect buttons to quit working for no reason within werks of light use. I tried to just get a refund, but no luck. This 3rd replacement will arrive and inevitably quit working right around the warranty expiring and I’ll be left with a $100 paperweight. Stay away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted five months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Except it stopped working properly after five months. L2 button and left joystick stopped working, so that's great.

    No, I would not recommend this to a friend