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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,589 reviews
  • Rated 2 out of 5 stars

    Connection is really bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not good connection is not good I would not recommend thiw item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for just 60hz. I returned this item. With new handhelds on the horizon I would not get this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the product. Bought it so i could game on my phone everything was working, but to play certain games and on other devices you need a premium membership and the devices all connected in the same internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe after 3 warranties theyll just refund me.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a garabage piece of hardware. Feels fine but i am currently trying to warranty my 3rd one and this time it didnt work period. I hope i can get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this, I didn’t think it was worth it unless you were playing mindless shooting games. I recommend just getting an iPad and getting an extra controller. The backbone triggers didn’t feel right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes but struggled getting remote play to work at all whne we werent home. When we got back home tried to reconnect and then the analog sticks didnt work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give zero stars. Works great at home, but not away from home. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button quality, Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Controller for Mobile Gaming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Backbone controller for a few weeks now, and it completely changed the way I play games on my phone. The build quality is solid, the buttons are super responsive, and it feels just like using a console controller. Setup was easy, and it works perfectly with my favorite games. If you're serious about mobile gaming, this is a must-have. Totally worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Basic and expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is vastly over-priced and lacks quality. You can buy the Gamesir X2 off amazon for $20 less and it way better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button quality, Compatibility, Portability

    Rated 4 out of 5 stars

    A must-have for any mobile gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best mobile controller you can buy. The analog sticks feel great, the fave buttons are tactile and responsive, the triggers have good travel, and irs very easy to put a phone in the grip, and includes adapters if you havw a bulky case, so no need to take your phone out of its case like other controllers. The only major downside is the D-Pad is a bit mushy, and the capture button doesn’t support iOS’s native screen recording and you have to “broadcast” to the Backbone app to record gameplay. Speaking of the Backbone app, irs a very well made launcher for your mobile titles, but dont waste time on the pointless subscription service, and rhe social features are pretty half baked with no users. Overall a great controller. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BS ONLY FOR ANDROID AND IPHONE 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very irritating that this is only for android or iPhone 15. Workers even confirmed it would work with my son’s phone and of course it didn’t. Christmas fail!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t gotten my order and it’s says it’s been in Washington since the 11th no updates and I originally ordered this item in early December

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price exceeds use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expencive. You can just remote pkay from your phone and use a real controler you already have that costs less than this too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    BB Xbox Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is an upgrade from the PS Lightning version I purchased a couple years ago but it’s still a ways from being a solid product. I’m confused why the same tech that is used in the Xbox controller can’t be applied to this controller so that the thumb sticks feel more durable, responsive, etc. For $130 or so I think they could invest more in quality. I gave this product 4 stars because it still works and is good for what it is. I’m not disappointed in the purchase I just think they can do better for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Fold series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not well with a Fold4. Would've been nice to know b4 I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working after three days.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a great idea, but it stopped working after three days. I redownloaded all my apps, but it still didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out so well. I should have read more reviews before buying for my son. He doesn't like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller was horrible and the user interfsce was bad as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I thought it would be Good product wrong person

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not advise of two backbones which lead too me purchasing the wrong one!

    I would recommend this to a friend