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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1589 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,589 reviews
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complete wast of money do not buy waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ladies doo your homework.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but it didn’t work after a new iPad, $500 and this device. Let down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best for big or small trips, to doesn’t fit with a phone case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Glitches all the time. Difficult for kids to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button quality, Portability

    Rated 5 out of 5 stars

    Great gift for nephew!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my nephew and he loves it! Some of his favorite features are: • Game changer for gamers and bring ease to mobile gaming • Easily transforms your iPhone 15/ Android in to a mobile gaming device • Use the Backbone with any video game that is controller supported • Portable: Compact, sleek, and compact design • Ergonomic design: Easy to hold and handle • Great versatility: You can use it with Xbox Game Pass, PlayStation Remote Play, Steam, GeForce NOW and Amazon Luna • You don’t need a console to enjoy: easily download free games on Apple Arcade or Google Play. Great for kids! • Great quality: Highly accurate thumbsticks and responsive D-pad and buttons. • Some popular games: COD Mobile, Roblox, Diablo, Madden NFL Mobile, Resident Evil Village, Minecraft • No charging required and you can charge your phone while you use it so you can lengthen your game play. • Easy to set up - the Backbone app organizes all of your games into one place

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bang for buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this little guy will take you very far. Maybe you dont wanna shell out so much money for a console or pc. Have a phone? Everyone has a phone. Odds are its usb c. Get you one of these, get an xbox ulitmate pass and boom you have access to a large library of cloud gaming. I do recommend having stable cell service or just use wifi. Otherwise youll be having horrible input delay. No fault of the remote, just the cons of cloud gaming. If you use cloud gaming, itll run smooth frames but wont exactly be 4k resolution, but itll definitely look nice. Now it does have a hub feature that basically turns your phone in to a console. Google/apple store wise, itll include those games as well in its gaming hub. It runs off your phone so no charging necessary. The joy sticks resemble the ninentdo switch. Two little nubs that arent that comfortable for fps but it gets the job done. Now if you want the more xbox feel when it comes to the joy stick i recommend the scuff nomad. Slightly cheaper, just as effective, its wireless(uses bluetooth), and has a decent battery life. All in all this thing is great if you travel or just dont wanna shell out so much money on some hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Not the app. I feel like with all the memberships we have to pay as gamers now.. easy on charging for backbone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.- Easy to set up 2.- Friendly 3.- Good for travel 4.- Good for use on air plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift. My family is always on the go and this has jept my chikd occupied. It is so convenient. We bo linger have to lug gis actual PS console when you travel to our families home or a hotel. I definitely recommend this for kids wgo are gamers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Fun Controller for Iphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with iphone. turns your phone into a gaming device! works well with apple arcade and other cool games like resident evil and gta. easy to install. highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design. Intuitive App and record gameplay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BackBone One controller has a great design and comfortable to use in linf gameplay sessons. The BackBone App ofiicial built softwate intergades many pkatform in an easy to use and navigator User insterface. Services like Apple Arcades games install on the iPhone, Xbox cloud gaming, PlayStation Remote Play, Nvidia G-Force service are available to use. The zero Lag from controller input since it connects directly to the USB-C port. No dongles needed. I love the feature to record 1080p video gameplay and screenshots to share on social media. i I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so much that i got ro with hik to stop playing on it. ...lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller and works really well. Doesnt work with all apps, but thats the app developers fault for not including controller support. Only complaint about the controller itself is that the analog sticks have absolutely no resistence. It works great with game pass and playstation streaming

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    According to the 13 year old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my 13 year old son, “the controllers are small and it feels very plasticky. On the positives, you can take it anywhere which is great. There is still wait time for games. It uses apps where there is a limited amount of people that can play at a time.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use this when the kids get home From college next week!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the 15 pro! I play it all the time for rocket league. The backbone app is kinda annoying, but don’t need to use it just use it in the app. Plug N Play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Magical Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! It is very simple to set up and it works great! The price is so worth it because it essentially buying 3 different consoles and making them portable too! I recommend this everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and playability was an awsome buyz

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play with. Worth every cent. Made out of plastic but very durable. Haven’t had any problems with it and I use it everyday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Functional Controller, Unreasonable Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally, it works fine with its simple plug-in and highly responsive buttons, but being required to have a subscription just to fully use this thing is completely unreasonable, even if it's only $39/year. Paying $99 is already a hefty investment, but also needing the Backbone app and again, the subscription, outweighs any potential value you could get out of this thing. Further diminishing its value is how much space the app and whatever games you have on your phone take. If you heavily play games on the go and have the cash and phone space to spare, then it's a potentially good investment, but for those who prefer budget friendliness, then give this a hard pass.

    No, I would not recommend this to a friend