Customer Ratings & Reviews

Great purchase. Love that I can play on the go. I bought it as a Christmas gift for my fiance but find myself using it alot.

Product is fun to use, We are very pleased with this purchase from Best Buy. There was an issue when ordering from the store for pick up at a later date because associates kept ordering incorrect item, but issue was resolved!

This item has a great concept, however you need amazing WiFi or cellular connection in order for it to work. I tried it with my iPhone 15 pro max and I have the fastest 5G that At&T has to offer and it still would not connect to my PS5 that was in rest mode at home. The backbone was a waste of my money because I bought it for the purpose of using it on the go but I couldn’t get it to work without being on the same WiFi as my PS5.

Its literally the best hand held for ur phone that i ever spent money on and the fact that u can play X box with out an X box thats really cool to me in my opinion.

Given as a Christmaa present. Husband is excited to try it out. Does take a while to set up and pair with your existing device/console.

Joystick is a bit light. Stress on USB-c port is a concern.

It's an awesome item and works fantastic one of the best electronics I've ever owned! A hand held Xbox its fantastic

First purchase was defective, but was replaced and works great. My fiancé loves it! Best purchase. Highly recommend it!

One of the best adhd purchases I’ve ever made and I’ve bought some dumb things

Good I love it Works great plenty of fun truly good

I got me and my son one. I love it and it's worth getting it.

Easy set up connection with any games on mobile very smoothly

Great device love it bought it for my whole family

Horrible. Controller had horrible stick drift, it always would disconnect in the middle of games or would not work at all. Glad i got it on sale cause i just tossed it in the garbage

Might be good. But couldnt couldnt test on the iphone 16 pro. Camera gets in the way

Works fine on Android but is small and uncomfortable in hands did end up returning

Not all App Store games compatibles, specifically some of the most popular

Its cool but not really an everyday use controller. If your on an fold z phone this too uncomfortable.

I cannot recommend this product. The controller malfunctioned after only 9 months of casual use (2-3 days per week for less than 1 hour at a time). I can no longer use the most of the buttons on the left side of the controller. I have attempted to reset the controller through the backbone app but they continue to be nonfunctional. I purchased the controller in December of 2023 and it malfunctioned in August of 2024. I reached out to back bone customer service in early September. They finally responded back in November. They will not replace the controller without a receipt.

Left the house and couldn't connect to the ps4 door the kid to enjoy while we drive