Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 918 reviews
  • Rated 5 out of 5 stars

    Good alternative to PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a portal. I had this before getting a portal and decided to sell the portal since it’s unnecessary to have both. Especially worth it if you get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great alternative to dedicated handheld PCs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking into several handheld PCs (e.g. Asus ROG Ally, Steam Deck, etc.) I landed on trying out the Backbone One before taking the plunge. And for me, using streaming and Android versions of games is super easy and streamlined, saving me a hefty chunk of change.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little product, glad to get it at such a discount from best buy. Even fits over my case as long as I take off the spacers. One compact, comfortable to use controller that fits right onto my phone, and it's compatible with both my Xbox and my PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one gripe and that's that it doesn't work with the case on, though it claims it does, and no I do not use a bulky case. It might work with some, but not mine. Other than that, it works fine and as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    Back bone BEAST

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well with new gen phones, the game library is incredible. I love my backbone, i recommend it to most people who play mobile phone games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed you have a strong wifi. Haven't been able to play my ps5 but connected to a friend xbox and the experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this as a Three Kings Day gift, I was not expecting it. I was very suprised with this product, and I was not expecting that. I have a Samsung Fold 4 and it plays better than the PS portal. Amazing product. Would recommend to anybody who enjoys playing games on their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great on phone but not on iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hand and works very well. The software is a little difficult but nice when you figure it out. Only took away a star because the play on any screen feature has not been working on my iPad Pro, sometimes it connects but most of the time it does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy too work store helpful. Games system is easy too use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to keep playing my games anywhere after sitting at the desk all day I prefer to be in my bed or couch. Might get tiring to hold after awhile but very responsive easy to connect like'd it better than controller clip.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Mobile Gaming Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for mobile gaming. Because it’s portable I use it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Back Bone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product no issues great for mobile gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grip, works really well and very entretaining.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for trips

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my husband and he loves it, he took it in a 14 hour flight and made his trip easier, compact and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe this is a very good device. It is good to use while on the go. It isn’t as big as a rog alley or a steam deck so it makes portable gaming very nice and it comes with gamepass for a month for free.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Handheld gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I play Minecraft mobile on it for the most part. This has a very comfortable feel to it. Besides playing on it for long periods, the joysticks can feel rough afterward. I've only played a few games through the PlayStation, and it's alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really high quality product. If you're in the market for a phone controller you literally can't go wrong with any backbone product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works wonderfully. It is just what he wanted so he can play playstation games on his phone. Only downside is you best hope you don't lost power at home or it wont connect to the playstation network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Mobile PS5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for being able to play PS5 games on my phone like a Mobile PS device! This the the device PS should have created years ago instead of the PSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Backbone App makes it easy to connect to your Xbox/Playstation. Controller feels good. Connected this to my Z Fold and I had a portable Xbox/Playstation with me. Just plug it in and as long as you have a Mobile Data or Wifi connection you can play anywhere

    I would recommend this to a friend