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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and portability of the One (USB-C) Mobile Gaming Controller, with many appreciating its compatibility across various mobile games. Users find it comfortable, with responsive buttons and a feel similar to a PS4 controller. The easy charging while playing is also a plus, though some find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,618 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good alternative to PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a portal. I had this before getting a portal and decided to sell the portal since it’s unnecessary to have both. Especially worth it if you get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s portable. My Son doesn’t need his phone. He loves the remote control and the performance. It’s great. He loves it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. very easy to set up and use. the only downside, there is no track pad available. so if you are using the playstation remote, just remember you wont have access to the trackpad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone controller is excellent, it works perfect, I test with some emulators, some android games, no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift for someone, and they loved it 10/10 recommend you can play on the go all you need is your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my boyfriend who is always away at work and he loves it so much says it feels like he’s playing at home on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I’m overly satisfied great customer service along with quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for playing on your phone or Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dead set on getting a Playstation Portal, because that was the official Sony product and I always want to buy the official thing. However, after the urging of a few friends, since I couldn't find the Portal anywhere, I picked this up instead. It hooks directly into my iPhone and lets me play not only my PS5 on my phone, but Game Pass games as well. The remote is super high quality, and requires ZERO charging. There are adapters in the box for different shapes and sizes of phones. The version I purchased will hold an iPhone 15 Pro Max without a case on it. There may be some cases it will work with, but mine is just a tad too big.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Great Device for Mobile Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality, portability, and ease of use make this controller a must have for mobile Iphone gamers. It also supports phones with cases now which was a nice surprise, highly recommend this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use and effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns my phone in to an efficient gaming tool on the go. Great product can connect and disconnect easy and clean to throw in a bag and go.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Connectivity

    Rated 5 out of 5 stars

    Changed the way I game.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. My phone fits it this with ease and I can use my PS5 remote play from anywhere with really a really good connection. Love this thing and use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy weeks later

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly connects the app is cool puts all games in order and shows other games to play downside is its a subscription service. Can easily record gameplay which is cool feature. Using it to play indiana jones, assassin's creed on xbox stream service, Fortnite which been working great, cod mobile where im now undefeated mvp, and the gta definitive editions where cheat code combo smash still works and easy to input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Bone Playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i can sit on my couch and play my play station

    I would recommend this to a friend
  • Pros mentioned:
    Button responsiveness

    Rated 5 out of 5 stars

    Give your fingers a break

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely ergonomic. I was playing emulators with touchscreen controls, and I didn’t realize how much I needed this. The buttons have a nice click to them and the triggers are very responsive. The app compiles all your games that have controller support into one area, and it even suggests more from the app store or other cloud gaming services. You need the app for an initial configuration, but after that it’s plug and play. There’s no difference between the playstation branded one and the regular one, just the color. I got this one to match my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Phone attachment controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to game on my phone using this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good controller, didnt work for the game that i wanted but the games that i did play worked perfectly fine with this .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm docking a star because this did not work out of the box with my iPhone 15 Pro. I had to go through and connect it to an Android device first and launch the app. I believe this updates the firmware. But that is absolute nonsense for a product that is literally labeled as the 2nd generation that SUPPORTS the iPhone 15 series. I've read that this impacts a small number of units. But I literally just got this a few days ago. That rant aside, it works really well. It definitely has a Nintendo Switch joy-con feel to it especially with the analog stick placement. I do wish it had some grip to it. It almost feels like it's going to slip out of my hand like butter at any moment. If it feels awkward to connect your phone to it, I'd read the instructions on the Backbone website. It made a lot more sense once I did it the intended way. Could just be a me thing. I'm dumb sometimes. lol The passthrough 3.5mm audio jack is a really nice touch. It does also have a USB-C passthrough for charging I believe, but I haven't had to use it yet. (iPhone 15 Pro battery is kinda awesome) I don't use a phone case, so I don't know how well it works with one. I've heard it can be hit or miss. I believe there are specific compatible cases you can get that work with this. I'd see the Backbone website for that. As a side note, if you're using a controller on your phone for the first time, try something like Minecraft first. I've noticed that some games require you go through their touch screen tutorial before you can even use a controller which is just silly. Minecraft doesn't. That's not the controller's fault and that might leave you with a false impression that it doesn't work. Overall, it's really cool. A bit expensive. But I think I'm gonna really enjoy having this the next time I have to sit and wait for car repairs. (It's inevitable...)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device to take with you on the bus, to work for your breaks and on vacation. Very fast, reliable and plays every game with buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this for my phone so that I can play games on the go while traveling

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Didn’t like

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Didn’t like depends what ur using it for like cod Mobile or streaming steam/ Xbox games , nvida GeForce the sticks are to small there isn’t enough like deadzone in the joysticks especially cause you cant edit the deadzones it feels very inaccurate just connect ur ps5/Xbox controller to ur phone

    No, I would not recommend this to a friend