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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1604 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the One (USB-C) - Mobile Gaming Controller as a great purchase, praising its overall performance and portability. Compatibility with many mobile games and responsive buttons are also appreciated. Some customers have noted connectivity issues and expressed concerns about the size of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,604 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device to take with you on the bus, to work for your breaks and on vacation. Very fast, reliable and plays every game with buttons!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm docking a star because this did not work out of the box with my iPhone 15 Pro. I had to go through and connect it to an Android device first and launch the app. I believe this updates the firmware. But that is absolute nonsense for a product that is literally labeled as the 2nd generation that SUPPORTS the iPhone 15 series. I've read that this impacts a small number of units. But I literally just got this a few days ago. That rant aside, it works really well. It definitely has a Nintendo Switch joy-con feel to it especially with the analog stick placement. I do wish it had some grip to it. It almost feels like it's going to slip out of my hand like butter at any moment. If it feels awkward to connect your phone to it, I'd read the instructions on the Backbone website. It made a lot more sense once I did it the intended way. Could just be a me thing. I'm dumb sometimes. lol The passthrough 3.5mm audio jack is a really nice touch. It does also have a USB-C passthrough for charging I believe, but I haven't had to use it yet. (iPhone 15 Pro battery is kinda awesome) I don't use a phone case, so I don't know how well it works with one. I've heard it can be hit or miss. I believe there are specific compatible cases you can get that work with this. I'd see the Backbone website for that. As a side note, if you're using a controller on your phone for the first time, try something like Minecraft first. I've noticed that some games require you go through their touch screen tutorial before you can even use a controller which is just silly. Minecraft doesn't. That's not the controller's fault and that might leave you with a false impression that it doesn't work. Overall, it's really cool. A bit expensive. But I think I'm gonna really enjoy having this the next time I have to sit and wait for car repairs. (It's inevitable...)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for gaming away from home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer need to take my Playstation on trips with me. Even in the car on a mobile hotspot it works quicker than youd expect. Being able to play my phone games is a huge plus too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    High Quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels sturdy in the hands, works seamlessly, you don’t need to use the app at all. May be a bit small for those with larger hands, but it’s working out perfectly for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it to play my playstation games xbox and pc is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Makes mobile gaming so much better!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone makes mobile gaming so much easier than using your fingers. Especially on first person shooters. My only wish is that they made a bigger size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and neat and somewhat easy to use had to get used to where the joycon was.Good for offline/story mode games, not so good for online games. And it's good for where you're bored and you're not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The producto is very good, it is highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamers needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Recommend for gamers..............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice in the hand and works very well. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product easy to use the apps are easy to install. It expands nicely to fit all phones. Can charge your device at the same time as using it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Way Better than the Switch in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than the Switch and costs so much less. Got the Switch to relax when I'm on the go but Mario kart proved to be too hype for my heart rate, and cost of their other games are ridiculous considering some need internet connection so can only be played with WiFi. And can only use their charger and tv adapters The backbone is super easy to set up and can be used anywhere, I can play all my PS games plus others from Xbox live and my phone. Doesn't need to be charged, very light and portable. Such a great value. Wish they had the PS version in black but the gray gives original PS nostalgia vibes so I'm still happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great acessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my iphone to mostly play emulators on my phone. It is great quality and easy to set up. Definitely rexommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for bringing PlayStation games to your phone. Makes long car rides easier! But it’s seamless and easy to use. App is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for steaming from my Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product so I could continue to use my Xbox while away from the house. Thankfully I picked up this controller for that purpose and it works great! I use it all the time and it in so convenient how it lets you charge your phone through it and it adds a headphone jack for some serious gaming sessions!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ok controller, ergonomics meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, light and easy to use device that does its job. The main problem is ergonomics. Especially if you have larger hands. Handles lack of thickness and not very comfortable to use for longer sessions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For on the go gaming it's perfect! Streaming feels way better with the backbone in hand! And as well the free month of game pass I got with it id totally recommend buying this :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a PS on the go. It works great with majority of the games from the phone. Perfect for traveling. Easy to use and it feels just as a regular remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great attachment for android phone. Can play ps5 games thru remote play ,which is awesome on the go .. For xbox lovers can do game pass and play tons of great games.. Controls are perfect and perfect graphics. Overall rating 5 stars ...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but wish I didn't need to PlayStation version to quick launch PlayStation remote play easily.

    I would recommend this to a friend