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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1604 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,604 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this devise all the fun of my PS4 in the palm of my hand great for entertainment for long trips and just during down time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that I am still using till this day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty average controller that's being sold for too high a price, no hall effect sticks, no vibration, the form factor is too small for me and I have small hands and still find it uncomfortable, and there are multiple reports of one of the joysticks cable detaching and rendering the controller useless and needing a replacement. You're better off getting a Gamesir X5, cheaper and more comfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Accessory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app and controller accessory are awesome. I ended up giving them to a friend because I didn’t have as much time for mobile gaming as I’d hoped, but definitely something I’d consider getting again if I ever free up some more time to play. The controller itself feels great, very much like using a smaller version of the PlayStation controller. Similar feel to Nintendo Switch Joy-Cons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! They come in use when your on down time maybe at work, you can just pop this on and play a quick game!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my z fold 7. Buttons are a bit cramped for my big hands but other than that it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and worked very well for what I wanted it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice hardware, feels very basic for the high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device - but the Backbone paid service is silly. This should be a one-time charge, not a service for something so basic. It's a shame Backbone is greedy - the hardware is nice but within a year there will be a dozen competitors priced 1/2 this or less, and there will be alternatives for the software that don't require a subscription. That being said, great to use, just don't pay for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The PS version might be strictly better?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but didn't realize that it doesn't work very well with PS remote play (requires another app that costs $5 from the playstore). But if you are using this strictly for XBOX it's excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing my game on these really easy to setup and use. The bottom are Decent and the joy sticks is ok

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best purchases I've ever made, it is so convenient to be able to play my game while in bed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobile Gaming Like a boss (little "b".)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is an awesome mobile gaming controller. Pair it with an AAA game streaming service like XBox's Clouding Gaming or NVidia's service and you're all set. One major negative is the need to subscribe to their service to use features other gaming controllers (Razer Kishi v2 anyone) offer for free. That's half of a star deducted. The Backbone feels good in the hand even though textured grips would have been perfect. While the face buttons have a nice concave shape and are comfortable under the thumb, the travel is long but functional. Then bumpers are good if not anything special and the triggers could have a more pronounced curve to nestle your fingers in. Let's take half a star for that. Overall, this is a great controller and one I still enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Grab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a person who likes to play Playstation all the time but wanna keep the gameplay on your phone this is definitely the item to get. Feels like a PS4 Controller, i believe you can use this for the PS5 using PS remote.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone and Helldivers 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is great. You can play on the go very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great worked flawlessly but I did have one issue with the manufacturer of the product itself. It didn’t have anything to do Nothing with Best Buy themselves but this is my 3rd backbone I’ve had too buy. Around 6 months eventually one of the buttons will stop working and I have not dropped it or had any type of accidents with the backbone(I’ve tried recalibrating it etc multiple times) then eventually within that same day multiple buttons stop working. WHATEVER YOU DO BUY THE WARRANTY FOR THIS PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend, he loves it. It’s convenient, easy to carry, sturdy. The only thing is it doesn’t fit on his phone unless he takes off his clear case (iPhone 16 pro max)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Yessah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go handheld mobile gaming. I love the backbone UI and you do not need a subscription to play your favorite mobile games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useful, Light Weight, and Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mobile gaming. Super light weight and can hold for long periods of time. does need a few different subscriptions just to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy set up, I have big hands so it feels small but didn't want to buy the pro, so good value for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it to play warzone. No noticeable lag and very easy to set up

    I would recommend this to a friend