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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1604 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,604 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    game anywhere....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its compact and travels well and easily...i can play anywhere i go and there is zero delay with gaming input....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Remote Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller option for remote play and android gaming. Half the price of PS Portal. $70 price point would be ideal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But Not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Can charge phone while playing. Lightweight. Dedicated app for game libraries across multiple gaming platforms. Small controller that should fit most hands BUT didn’t feel uncomfortable in my giant hands. Cons: Way too expensive. Thumb sticks feel very cheap and a step behind even jocon sticks. Controller itself feels cheap itself and the price makes it feel even worse. While it can charge your phone while playing, more than likely it will just keep your phone at the charge it was when you plugged it in, it just can’t keep up charging while gaming unfortunately. No feedback. No vibration or anything with the controller, it’s annoying for those that want to feel something while gaming. The app doesn’t do the best job organizing your games or “remembering” your game library and the fact that you’re FORCED into a trail subscription to use the app is outrageous. Overall the controller feels cheap, doesn’t accomplish much besides being a gamepad for your phone and feels way overpriced. Honestly this controller feels like it should be $20 or maybe $30. It gets the job done but you won’t feel like you got your money worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in the hands! Perfect for mobile gaming. Works seamlessly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    mobile gaming

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for my man, he’s always playing games on his phone and i’ve heard him talk about this item before. long story short, it’s awesome and he loves it. i even use it sometimes. only thing id say is the bumper buttons are a bit sensitive!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convinent and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cause i was starting AIT and didnt want to bother with having a console taking up space. im able to play whenever and wherever. I dont have to bother setting up anything just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for me because im an over the road trucker who likes to play video games on my downtime. It is definitely worth the buy for on the go gaming. It’s small and compact easy enough to use and brings me joy to be able to play video games with my kiddos while im away. Totally love this product best Christmas present i bought myself this year i would definitely suggest it to others who enjoy on the go gaming its quick and easy enough set up.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and works great! Did not lag or have any connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile for travel!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and very versitle! Not only can you use it with your phone you can also plug in into your tablet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets….interesting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I purchased on July 2. And today is Aug 21 and I’ve already had to do a warranty claim. The issue is when you open the controller, the ribbon cable instead gets messed up somehow causing the entire left side and joystick to become inoperable. Yet if you fully extend the controller then everything works just fine. Mind you it’s been a month. Moderate use 3-4 hours max per day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this i can watch a movie / show and play at the same time easy to use and works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s become my favorite controller for on the go gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Button responsiveness

    Rated 5 out of 5 stars

    My favorite iPhone controller so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, grip, and response is very good. I’ve used it for dead cells+, ps5 remote play, and currently gta san andreas that netflix recently released. Handled everything like a champ. Don’t need to sign up for the subscription backbone provides; its plug and play. Previously owned a kishi controller I seldom used with my iPhone due to having to remove my case. This one (Gen 2) works with a case on which was the main selling point for me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my iPhone, really just for the simulators. I think it’s a great option and everything just works well. I had some thumb fatigue from pressing the buttons on the right side since it’s takes some time to break them in. They are a bit stiff at first, but after some uses, it’s no longer an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I've ever bought for remote play with my PS5, highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item a four star review because I had a problem. I have a Motorola Moto g stylus 2023 5g; but, I couldn't play the games I wanted to play. Like GTA, Red Dead Redemption, etc.. Everytime I would get a message stating "Your device is not compatible". Great if you have young ones, though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect to play!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, I can carry anywhere, it works incredibly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is nice. Didn’t know what to expect. Bought the wrong type for an older model iPhone will be exchanged but is nice. You do need a membership to play it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend if playing mobile games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, buttons and triggers are good, joysticks feel nice. Easy pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it over the regular Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything the base model does plus adds Playstation Remote Play support which is amazing.

    I would recommend this to a friend