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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backbone One - PlayStation Edition's portability, ease of use, compatibility, and remote play capabilities. They appreciate its comfortable grip, good build quality, and the fact that it uses a USB-C connector. Some customers find the size to be a bit small, and there are concerns about the subscription requirement for certain features. Overall, customers are pleased with the Backbone One - PlayStation Edition and consider it a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,474 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But tough to fit on an iphone 17 pro with a case

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my husband and he loves it, he took it in a 14 hour flight and made his trip easier, compact and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone + Emulator = Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my backbone. It allows me to play the Delta emulator that was recently allowed on the App Store with an awesome controller. Being able to have a controller that holds my phone and I can play GBA, NDS, N64 games wherever I’m at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great on phone but not on iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hand and works very well. The software is a little difficult but nice when you figure it out. Only took away a star because the play on any screen feature has not been working on my iPad Pro, sometimes it connects but most of the time it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I’m not a full time gamer, but this controller makes playing games on my iPhone so comfortable and makes playing games so easy. The controller has great ergonomics and with its adaptors, makes for easy installation on my phone even with a case on so I never have to take my case off to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS POSSIBLE TO PLAY AWAY FROM HOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, you need to download the PS app, the Remote play app & the Backbone app to access through the ps4 or ps5. I suggest you connect your console with an ethernet cable and leave it on or on rest mode before leaving, DO NOT leave it off. you don't need to leave the TV / PC monitor on. It is possible to play while being away from home. Not sure if every phone works, it worked on Samsung S24. Turn on "use mobile data" in settings on the Remote play app. If your 5g data service is bad it'll drop in frame rate terribly while playing, try to connect to a public wifi if possible,,,, i Love how I'm finally able to game remotely. However I'm not a fan of the back triggers, i keep using the R2 & L2 with my index fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my playstation controller backbome plug and play fuctions works on any emulator with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth it! especially if you can find it on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing upgrade, especially with the iphone 15 selling points. i'm not sure what kind of games are out yet for the iphone specifically, but playing ps5 remotely has been a life changer for me at home. and using this as a controller for my mac games has been a nice change as well

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Version 2 works with cases as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device i use it offten and its very covinent

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little device. It allows me to easily access my games that are available to stream on my phone or installed on ios. When others in the house are using the consoles I can just plug in my phone and play my games. It feels great in the hands and is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good handheld gaming remote ! Being able to have the ability to just pull your phone out anywhere and play most of the games that are already on your console is pretty sweet ! Play anywhere anytime you like and you can add friends, send invites and battle all over

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The glitches are real.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product used to work great. Bought it last April(2024) and played it and loved it for about 2 months Until I got my Nintendo Switch. I recently gave my Switch to my youngest and picked my Backbone controller back up. I bought my Backbone controller on April 17, 2024. Yesterday the audio on my Samsung S24 Ultra kept switching off when I was trying to play Call of Duty. I tried to turn up the volume and noticed my phone had switched to Bluetooth. This was something plugging in the controller triggered. Even when I turned off my phone’s Bluetooth the controller’s glitching would still switch the audio output to Bluetooth. I even unpaired all my Bluetooth connected devices so it would have nothing to pair to. I thought this would prevent it from switching from the phone’s audio. It didn’t help and it still caused the same problem. I uninstalled and reinstalled the Backbone app several times today and not only do I still have the audio issues but now my phone is registering the controller as having several buttons pressed even when no buttons are pressed and this starts immediately anytime I connect the Backbone controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and makes everything easy. Would recommend to any one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On the go fun

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother so he can play games and emulators with ease. He absolutely loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool for the price and if you have ps it comes handy. Its like an actual controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in along time. Allows me to confidently play games on my phone and have a good tome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. No problems using it, works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    great, but be aware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! It's really easy to use and the controls work well, however you need to get a subscription on the backbone app to play specific games. Which sucks since you already pay 100 dollars on the controller itself.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great alternative to dedicated handheld PCs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking into several handheld PCs (e.g. Asus ROG Ally, Steam Deck, etc.) I landed on trying out the Backbone One before taking the plunge. And for me, using streaming and Android versions of games is super easy and streamlined, saving me a hefty chunk of change.

    I would recommend this to a friend