Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1605 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,605 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming on the go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvfor my phone. And i also use it for photos and videos

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on iphone 15, with a case by Dbrand I simply didnt use any of the controller’s adapters. Had to remove the ones on it. Works on all the games I’ve tried it on. Only issue I’m running into is when you try to charge and use it at the same time sometimes itll disconnect… might be the power source I’m using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get your game on the road

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to take your ps5 on the go. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat little device, for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, as long as your phone can hang. Very sturdy. You don’t necessarily need a subscription but to unlock the full potential you do.

    I would recommend this to a friend
  • Pros mentioned:
    Button responsiveness

    Rated 5 out of 5 stars

    Great controller that works as advertised!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller for remote gameplay while traveling. This has met all expectations! Once i get connected to my PS5, the controller does everything my controller does that is connected to my PS5. The sticks are tight and the buttons are very responsive. I would definitely recommend for any user cosidering the backbone controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my husband and he was so thrilled to try it out and he loved it! He is self employed and loves taking it to work when he has down time or even in the car while I am taking the kids into doctor appointments. It really is a neat thing to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Misleading

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ikay,but it says 8t works on PlayStation remote,but it doesn't. Some games it says it would work it doesn't, my old Xbox 360 controller works better then this . Its feel comfortable to my large man hands . It doesn't feel cheap. The games it does work, work fine. There still not many android or other third party games that support thiss controller. Is it worth 99.00? No, probably 40.00 dollar. Even , Backbone app when log in is really buggy. I feel the app was just slap together, sloppy! Get a cheap Xbox 360 controller and a tablet, you probably be 0lay more games without any trouble. Backbone lies about all the different platforms it supports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Games and editing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted. He uses it for playing video games but is also able to use it when editing some of his movies. He said this makes it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the playstation portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no need to get a Playstation Portal when this exists!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I never thought I’d really use this besides when traveling but WOW! I use this at least once a week. Super fun to be able to play any of my games anywhere in my house especially when others are using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good controller for iPhone, bad app

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised by how well this works, but if you have a USB-C iPhone, definitely get the 2nd gen—the magnetic swap-outs are essential for a proper fit. The controller feels great overall, but the start and select button placement is awkward and takes some getting used to. Also, the app is terrible—it nags you to subscribe every time you open it. If you can put up with that, the hardware itself is solid and makes mobile gaming way better.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic way to play Xbox on the go

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as he will be away from home for work and he wanted to play his xbox games but understandably didn't find bringing the big boy feasible. I bought him the backbone for his Android phone (Samsung s24 Ultra) and he is very very pleased with it. It attaches to the phone easily and the buttons are very responsive. He loves how compact it is and easy it will be to take with him without worrying about it taking up too much space. The only thing he mentioned was that my husband wishes he could keep his phone case on while the backbone was being used (he has a thick, heavy duty case due to the nature of his job) but I have heard no other complaints. I will note: like many other mobile devices for xbox/PS5/steam etc there is sometimes a lag (sometimes a consistent mild lag) but that is to be expected at this point for these devices. I'm also sure what internet you are connected to or how strong your data connection with your phone etc as well as the phone itself will affect this aspect more or less depending. Overall, however, I am pleased with my gift purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Backbone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for anyone who doesn’t own a console it offers many mobile games compatibility

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth buying!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this! It’s definitely worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Backbone review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Very useful and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen a lot of ads for this device and decided to give it a try. It's a game changer if you have an Xbox with the cloud gaming service. Works great from the Xbox streaming. Impressed with the quality and it doesn't even need power to use. COD Mobile is very console like with this controller. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew what I was missing. This thing is awesome. It allows me to play my PlayStation library and Steam library on the go without any subscription cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great on phone but not on iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hand and works very well. The software is a little difficult but nice when you figure it out. Only took away a star because the play on any screen feature has not been working on my iPad Pro, sometimes it connects but most of the time it does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift for Gamers on the Go!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this controller as a Christmas gift to an 18-year-old family member, and the joy on his face said it all. He started using it immediately and has thanked me repeatedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this. Can’t be thankful enough to the Best Buy staff helping this momma with this informative purchase

    I would recommend this to a friend