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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,606 reviews
  • Rated 5 out of 5 stars

    Backbone controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved this. Can’t be thankful enough to the Best Buy staff helping this momma with this informative purchase

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Version 2 works with cases as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device i use it offten and its very covinent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used with the PS Remote Play app, the Backbone One delivers low-latency gameplay, allowing you to stream and play PS5 or PS4 games on your mobile device. However, it’s worth noting that the controller lacks a dedicated touchpad, a feature present on the DualSense controller. This omission means that certain in-game functions requiring the touchpad must be accessed via the phone’s touchscreen, which can be less intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I use it for Minecraft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Easy to use and ready as well. All you have to do is download the app and start using it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I’m not a full time gamer, but this controller makes playing games on my iPhone so comfortable and makes playing games so easy. The controller has great ergonomics and with its adaptors, makes for easy installation on my phone even with a case on so I never have to take my case off to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Super Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a bunch and i take it with me for the downtime. It is slightly on the smaller side so having big hands makes it a bit harder to play your favorites. No furled finger gameplay with this. That being said it is the cheaper of its competitors so that put it over for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my backbone gaming device. I have my iPhone 14 working on it and the gameplay is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one gripe and that's that it doesn't work with the case on, though it claims it does, and no I do not use a bulky case. It might work with some, but not mine. Other than that, it works fine and as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to keep playing my games anywhere after sitting at the desk all day I prefer to be in my bed or couch. Might get tiring to hold after awhile but very responsive easy to connect like'd it better than controller clip.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little device. It allows me to easily access my games that are available to stream on my phone or installed on ios. When others in the house are using the consoles I can just plug in my phone and play my games. It feels great in the hands and is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made playing old ps1 games on my phone a breeze. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good to play with !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the backbone! Don’t understand why I didn’t got one earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth it! especially if you can find it on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing upgrade, especially with the iphone 15 selling points. i'm not sure what kind of games are out yet for the iphone specifically, but playing ps5 remotely has been a life changer for me at home. and using this as a controller for my mac games has been a nice change as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for 1st gen BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory for playing games on the phone. I have the first gen version and it worked great until I upgraded my phone to a USB-C one. The 2nd gen is basically the same product, but it does have some extras (like adapters for different phones and cases), which makes it better than the previous gen. I still believe they could make it more universal, so it could work with more phone cases (so far, the compatible cases list is pretty short).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but hardware is fragile

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this this three times but I still love it. Specially certain buttons just die completely. Like my left two triggers. By downward D-pad and it constantly causes phone to screenshot. I would try the pro but I’d feel crazy paying that much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worthwhile gaming purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tricky getting Steam to play nice but it is Steam's issue with the mismatched resolutions. That aside, this thing is great for handfuls of games that you don't want to use janky on screen controls for. FPS and driving sims especially.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good handheld gaming remote ! Being able to have the ability to just pull your phone out anywhere and play most of the games that are already on your console is pretty sweet ! Play anywhere anytime you like and you can add friends, send invites and battle all over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs a PS Portal lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the new PS Portal. Yeah whatever. If you have any old huge phones laying around just get this. Its cheaper and the phone you are using to plug in has a better wifi connection, LED screen and processing power. Only downside is that your phone is most likely close to 7" instead of the portal 8" screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Maximum effort ! So worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a dad that wants has to drive family around and wants to play his games while waiting. With so much things to do and not enough time to sit in front of your console this helps to have quality you time even on the go.

    I would recommend this to a friend