Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. I play call of duty on my phone with it constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to your phone if your a gamer, would really consider the backbone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mobile controller ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my second backbone and I love it..this controller is the best of its class

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone + Emulator = Very Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my backbone. It allows me to play the Delta emulator that was recently allowed on the App Store with an awesome controller. Being able to have a controller that holds my phone and I can play GBA, NDS, N64 games wherever I’m at.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent my son love this Product easy pley games on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone Or No Bone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met expectations. After all, it is a phone controller. Purchase this and you’ll feel like a king/queen in the COD mobile loby!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels firm, made out of plastic but doesn't feel like it will break easily, a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Backbone review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects instantly with no problems and makes gaming on the phone much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great alternative to dedicated handheld PCs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking into several handheld PCs (e.g. Asus ROG Ally, Steam Deck, etc.) I landed on trying out the Backbone One before taking the plunge. And for me, using streaming and Android versions of games is super easy and streamlined, saving me a hefty chunk of change.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    great, but be aware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! It's really easy to use and the controls work well, however you need to get a subscription on the backbone app to play specific games. Which sucks since you already pay 100 dollars on the controller itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little product, glad to get it at such a discount from best buy. Even fits over my case as long as I take off the spacers. One compact, comfortable to use controller that fits right onto my phone, and it's compatible with both my Xbox and my PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT IS POSSIBLE TO PLAY AWAY FROM HOME

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, you need to download the PS app, the Remote play app & the Backbone app to access through the ps4 or ps5. I suggest you connect your console with an ethernet cable and leave it on or on rest mode before leaving, DO NOT leave it off. you don't need to leave the TV / PC monitor on. It is possible to play while being away from home. Not sure if every phone works, it worked on Samsung S24. Turn on "use mobile data" in settings on the Remote play app. If your 5g data service is bad it'll drop in frame rate terribly while playing, try to connect to a public wifi if possible,,,, i Love how I'm finally able to game remotely. However I'm not a fan of the back triggers, i keep using the R2 & L2 with my index fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check iPhone Series Before Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift. Good gift, but the people I got it for did not have the right phones for it. One is upgrading his phone and I have to take back the other one. Make sure you have the right series of iPhone before you purchase. Would have been the best purchase for Christmas otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this as a Three Kings Day gift, I was not expecting it. I was very suprised with this product, and I was not expecting that. I have a Samsung Fold 4 and it plays better than the PS portal. Amazing product. Would recommend to anybody who enjoys playing games on their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup and convenient to use with my phone when I don’t feel like using my PS Portal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for streaming games and playing on emulators

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mobile phone controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mobile gaming, easy to use, and feels good in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get for on the go gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this for me since we cant sit and play pc games like we use to before we had our daughter and now with this i can game some while watching her or when she takes her mid day naps. My husband even went back to get himself one so we can game together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Back Bone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product no issues great for mobile gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Good when not at home just need a decent connection

    I would recommend this to a friend