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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have a console. Doesn’t work outside of your personal WiFi. Needs to be connected to same WiFi as console

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Best Buy Employee

    Rated 5 out of 5 stars

    Back bone BEAST

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well with new gen phones, the game library is incredible. I love my backbone, i recommend it to most people who play mobile phone games

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Portable PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The c9ntr9ll feels a bit small in bigger hands but the connection is really stable even on a PS5 in a different state. I played online with my friend but would not recommend using online for fighting games or shooters.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy navigation and great for on the go game play. Very convenient for travel game play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun thing to have. Although i do not use it as much as other consoles, can be useful for the kids for ling car rides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome device!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple yet sophisticated at the same time. This device will have you gaming for hours. You have the ability to play your games locally at home in other rooms of your house or over the internet away from your house. Many gaming platforms supported!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I play Minecraft mobile on it for the most part. This has a very comfortable feel to it. Besides playing on it for long periods, the joysticks can feel rough afterward. I've only played a few games through the PlayStation, and it's alright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backbone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Backbone, you can play Xbox game pass, Nvidia and more. You can stream your PlayStation 5 or your Steam library it's amazing. It's really well built and comfortable to hold and play for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On the go gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have enjoyed it while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for mellow gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a pretty good controller. I’ve never played phone games much but have spent an amount of time I’m not proud to admit play cod and warzone on my phone. Xbox remote play worked well with it also.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bacbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for a new console. Just attached your iphone and download the games! Great and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you use the backbone for, it could be a great mobile gaming device. Remote play was the main reason i made the purchase (try to get a playstation portal). If you have good internet it works with no problems. I would not recommend playing fps games. Not a lot of thumb area to work with. Aiming is bad. Rpgs are a little better. The compatible mobile games work great with the backbone. For kids going on vacation or even distractions at an event. The backbone is for you. For adults, dont expect to be blown away by anything playing with the backbone. Not for major gaming in my opinion. Good option when sharing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller for the experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked for all of the games I've tried regardless of platform. It's been a good so far. I don't like the gaps when connecting the device to it. It will have a little space on it. My case doesn't work with it, expected but bummer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Great for Gamepass, emulator and more

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good, but not for my hands

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No for me. buttons feel plasticky and the joysticks feel like joy cons from the switch. I prefer big xbox controller joysticks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works wonderfully. It is just what he wanted so he can play playstation games on his phone. Only downside is you best hope you don't lost power at home or it wont connect to the playstation network.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my husband and he loves it, he took it in a 14 hour flight and made his trip easier, compact and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device itself is pretty cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I didn’t like for the Xbox cloud gaming it’s all online so if you’re not on Wi-Fi good luck the product itself is amazing. It’s just the fact that you have to be on Wi-Fi to play the Xbox cloud gaming games or else it kinda lags so that was whack.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition to any gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to use. It came assembled right out of the box. I downloaded an app from the app store and everything else was up to me. There was a great selection of games to choose from and help you figure out which games work best with Backbone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Mobile Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device for mobile gaming. Because it’s portable I use it everyday

    I would recommend this to a friend