Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,606 reviews
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory to have for your cellphone. Makes playing games way better than touching your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it suppose to. Grandson loves it. Makes your phone like a game console.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    All in One Game portal device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you got to get one and try. thus device can play everything you want. PS5, XBox, Steam, ETC. just to remember to update the backbone then its good to go you can bring it everwhere to enjoy your stock game. enjoy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats touch screen and running a phone naked.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a solid controller if you expected console controller quality, this is closer to a nintendo joycon. The controller is solid if you expected something better than a touch screen and a light weight well balanced setup for on the go. cons: -40 dollars subscription a year for a front end mobile app -no haptic feedback -no Bluetooth -no built-in battery -$100 pros: -works with a regular size phone case -plug and play on supported games -light weight -good software support -feels more solid and sturdy than a Nintendo joycon setup

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Console

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game !! Easy connect keep kids entertained for hours at a time !! Will purchase another one

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Recommend to all gamers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome perfect on the go controller. Can play all games holding it feels like a Nintendo switch

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for our travel adventures! He loves it. Great purchase for any gamer on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it makes play games that are compatible with controllers easier to play on but after 30 minutes or so makes your hand cramp up (if you have bigger hands)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent! Good quality easy to use and it’s lots of fun. Strongly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my husband. He loved it and it’s perfect size for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great handheld option for several games. Linked up to my Xbox account with ease and feels super comfortable to play. Giving 4 stars due to its lag on remote play with mw3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Backbone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s compact, easy to use, and a very simple set up on the phone. Absolutely love it. 10/10 highly recommend to anyone that doesn’t have time to play at home or even if you want to olay while someone else watches tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed. Switched from a Razer Kishi but same

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this bad boy 5 stars but there a few things stopping me. First off you have to pay for a monthly subscription to their backbone plus membership in order to utilize a lot of the features. The only one I care about is the ability to map certain buttons to certain presses on the screen. I.e. some games don't have controller capabilities, so instead it makes the game think you're tapping the screen when you press a button. Razer kishi doesn't put that option behind a paywall. 2nd of all is that after a while the ribbon that expands and retracts gets messed up and it basically turns your controller into a paperweight. Usually effecting the left side joystick and d-pad. I've had mine for about 6 months but now it's time to throw it away.... so I guess it's really up to you. Is the price worth the amount of time you get with it? Since Razer Kishi and backbone have the same issue my next purchase will probably be a different brand or razer Kishi. Very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works rly well i like how it’s supported in most games and it doesn’t drain to much battery. great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very solid controller for my iPhone 15 pro max. Been using it for over a month now and I like it a lot, the buttons are a little loud put you’ll get used to it. It’s perfect for iPhone users.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, it’s easy to use and I can take it everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Not the most comfortable but all good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is nice. Responsive, fits most smaller phone cases, and is very portable. However if you have big hand like me, it's not the most comfortable controller to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, portable device.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the backbone, everything about it is great. I do hope with the next generation release we will see an upgrade to the thumbstick, which can be a little finicky on shooters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only here to win $400 gift card kid wants it so I have to try right

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Compact and functional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches your phone very well. No subscription needed, and very portable. Been about 3 weeks and i havent had any problems with it after about 18 hours on it playing single player games.

    I would recommend this to a friend