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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my backbone, i get to play multiple console games through the xbox app and having the backbone makes it feel like im playing on a steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any hardcore gamer. Find it better than a Portal because you can use it with Xbox, PC, native android games, and emulators too! Pretty comfortable too!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More like 4.5 star. Its nice I can play most ps5 games I have. Only thing I do not like is that it is sometime hard to connect to my phone due to the case.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for playing video games on the go. fits in my bag perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Mobile Gaming Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for mobile gaming. This made those long flights more enjoyable and easy to pass the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as intended, slightly uncomfortable if you have big hands, but still would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my collection as I’m a gamer and love the direction cellphone gaming is headed. The backbone works well and responds well to the games I play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to maximize games on iPhones IOS platform

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Makes gaming on my IPhone 15 Pro very easy! Now I can throw this in my backpack and game anytime. Especially when I’m traveling, no more worrying about someone stealing my gaming laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to pass the time when traveling. Was able to play the games i wanted to no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really high quality product. If you're in the market for a phone controller you literally can't go wrong with any backbone product!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my phone, easy to use, and wuick set up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Game anywhere!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, literally. Paired with the iphone15 promax i am able to play xbox games anywhere. Breaks at work, long waiting room stays and boring family get togethers are no longer a problem at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device turns phone into handheld gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect gaming device for mobile games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Backbone for my daughter who has an iPhone 15 ProMax and it works great. I just wished it had the capability of working with phone cases attached to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome way to play games on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and so worth the money especially if you’re a traveler! The app that they download is not free but it really is well designed and thought out. All in all I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice accessory for your phone. If you're not really a console gamer anymore in your middle-aged life, this helps make COD Mobile and other games much easier to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this when playing games on the go. The joysticks can be a bit rough when playing on it for a while, but other than that it is fairly comfortable to play on.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The best features are behind a paywall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Backbone is sleek, stylish, and adds the headphone port back, while having USB-C power, it makes the newest iPhone seem like a Switch contendor, however it struggles to fit the 15 Pro of it’s large camera bump. Worse yet, the game launcher integrated in Backbone’s app is locked behind a $30 a year pay wall. I could understand this price if it offered more content, but it seems to be minor upgrades that can be replaced with cheap/free alternative apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alllll yeeahhh booyyy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alas, a gaming device that allows for me to play all games on my phone that is better than a Steam Deck, ASUS ROG Ally and a Switch (minus Nintendo’s star lineup games). The app interface is intuitive and a pleasure to use- showing all of my gaming possibilities. If you have a PS or XBOX you can stream games using that hardware but you really need 5Ghz wifi and the bandwidth. Now that Nvidia lets you use their hardware for a small fee also, you could play all your steam games remote and dont even need a pc. There are some addon costs and $40 annual fee for the Backbone app, but I am highly enjoying mine. One concern is that my phones battery will wear down quick gaming with it all day.

    I would recommend this to a friend