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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming controller it hooks up to my ps5 fast and works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift fir my husband and he lives it! Super easy for him to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooo very good! My son like it! He play everyday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool mobile controller! Makes playing Diablo Immortal and many other games so much more fun and comfortable on the iPhone. Could be slightly larger for those with bigger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product for smaller hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works real well when your console is hardlined in. Ended up returning it as I’m not a fan of how it feels in my hands. They’re a little on the larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel and waiting rooms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly addictive controller for the iPhone 5.I’ve downloaded more games then ever before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone Gen 2nd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gift for family. They enjoy it so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. Got it for a great price duri g holiday season. Did not like that i had to purchase a subscription to really enjoy it. However, i do enjoy it overall

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was good and fun to use. It is very portable and i even brought it to work with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for when i go on my breaks at my job and man i enjoy it something i can just pull out of my bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always back to Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Backbone when it was first released, and after a few years it sadly broke. I orginally replaced it with a Razer Kishi (Gen1 & Gen2). When I upgraded to a phone with USB-C it was time to upgrade my controller too. I went with the Backbone on a whim and I have no regrets. The App, the ergonomics of the grip, and the sturdy feeling of the phone inside the controller are all way better than either of the Kishi. The only thing keeping me from the backbone orignally was the phone being held at an angle in the original design to account for the camera bump, but this new design fixes that and is 100x better.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    8.5/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on the go portable device , only slight problem is joysticks very small & loose for adult thumbs , that involve shooting games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Room for improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool, the concept is awesome, however, I couldn't find many games that it worked with it (that were good or at least cheap/free). I think I also unknowingly messed up by getting this black one instead of the white Playstation version, because it has issues when it comes to playing remotely from my PS4. Going to see if they let me trade it in and hope the other one is better. The adapters definitely seem like a great add-on too by the way, just a little difficult to change them due to strong magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love that it fits with a slim phone case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd generation is quite a bit better than the first generation. The main benefit is your phone will fit with a very slim case. That is convenient if you don't have a case that slides on and off very easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic alternative to PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little handheld, remote play works pretty seamlessly with it and I honestly can't complain about the experience at all. Way better alternative to spending $200 on the Portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. She uses it all the time when we are gone from our house on trips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to game away from your console! A necessary option in your gaming collection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It keeps me wanting to play games just enough I like the way it’s easy to use and connect to other platforms on the app once you plug the phone right in the usb connection .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tool for playing ps games on the go. It also works with various mobile games. I do wish it was a tad bit thicker for ergonomics. Works as intended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When traveling my grandson brings this with and he enjoys it a lot

    I would recommend this to a friend