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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 918 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good unit, makes remote play workable as long as you have an absolutely solid internet connection to both your phone and your console. Working the PS button and touch pad can be a little difficult at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our travels our kids can bring there entertainment with us on the road no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun thing to have. Although i do not use it as much as other consoles, can be useful for the kids for ling car rides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty stable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good system . Only down side is it doesn't link up with the PlayStation on Fortnite so my son didn't have any of his skins or achievements. But system works good and gives the ability to play on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 15 plus so finding out you no long have the same charging port I had to upgrade my gaming control. The upgrade on this is amazing don’t like that you have to be connected to certain devices but I guess it’s alright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The c9ntr9ll feels a bit small in bigger hands but the connection is really stable even on a PS5 in a different state. I played online with my friend but would not recommend using online for fighting games or shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my husband. He loved it and it’s perfect size for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option if you want to play games on your phone, I bought it to play warzone and it works flawlessly, and you don't need to pay the subscription unless you want to stream your gameplay.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags too bad with hotspot. Only works well with WiFi. The whole point in getting it was to use while traveling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Alright for on the go play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Just would rather have the PlayStation Portal. This is a great way to play on the go!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i would change is the fact that i have to have my ps5 turned on or in sleep mode. But thats not a big deal at all. This device is amazing and i always get asked how im playing my playstation games on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my Pixel 7 Pro with the included wider grip attachment. Bought for The Division, bit isn't working with it for me. Gabe is in beta so it's understandable. Haven't tried it with other games, but it feels great in hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before I purchased this. I didn’t realize the subscriptions involved in making it useful for me. Also, I may be doing something wrong but I didn’t like the way it took me to the App Store every time I tried to play an Apple Arcade game. Even if I even had the game installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, portable device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the backbone, everything about it is great. I do hope with the next generation release we will see an upgrade to the thumbstick, which can be a little finicky on shooters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it when I'm not home I can still play it.....

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller feels great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unut itself is great, fits on my phone and the buttons feel very comfortable. The capabilities of how well the ganes play is dependent on your mobile network, wifi connection, and how good your phone is.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Too much locked behind subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to find some features locked behind a subscription such as using a USB C cable to use the controller on my iPad or Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, wish it was more ergonomical to hold and was supported by more games ie KOTOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun but pricey, app does alot of heavy lifting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. It doesn't fit all phone cases. Some games you have to manually bind the buttons. The spring loaded clamping puts me on edge that the phone jack may bend or snap off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tool for playing ps games on the go. It also works with various mobile games. I do wish it was a tad bit thicker for ergonomics. Works as intended

    I would recommend this to a friend