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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 918 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 918 reviews
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone controller. No hassle in using. Recommended for those who play genshin and the like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too wobbly but can fit phone with case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The structure is too wobbly for my taste wonder if it can last long. Really like that I don’t need to take off my phone case to make it work and dont have to pay for the app if I don’t want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation back bone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a christmas gift it was picked up fast, great customers service best buy is the place i try and buy all my electronics and etc. Thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait for it to go on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of the BackBone, I was a bit upset that I needed to buy a new BackBone in order to use it with my iPhone 15. The good news is that I got a good deal on it during Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble gaming on my iPhone 15 because of problems with my hands. With the backbone controller with knobs I can now game on me phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but great idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty decent and is a great idea but the set up of the control is pretty difficult to work with but that is personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller works great on iphone and android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome add on for iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game support and a game changer for handheld gaming on an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have anxiety when I’m out in public. So I just find me a couch, hook this baby up to my phone, and now mind is focused on something else. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving family get togethers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my niece, and although I wish they'd look up form their screens a bit more, at least it's a little more ergonoically friendly. this has been a life save for family get togethers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, good shipping, had to activate the backbone app to use it as a wired controller for big picture screen on steam, won't work if it's not activated. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have a console or pc, this is a perfect alternative. I play plenty of mobile games so if you use a controller backbone is perfect with android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic way to improve iOS gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic way to improve iOS gaming, and I cannot recommend it enough. Has transformed sports gaming for me, as well as made FPS games much easier. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love playstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic. The PlayStation is my favorite device. Since the release of the original PlayStation console, I have been a user of PlayStation products. I will always be a supporter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my daughter she taught me how to use it and play omg I love it so I bought me one and we play together I’m 58 if I can learn anyone can I feel like a kid lol!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could've been better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could've been a little bit better ergonomically. R2 and L2 buttons could be more curved more like a PS5 controller. I bet the snd version will be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable and great plan to take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as intended, just keep in mind you should have a good internet connection for it to perform properly. Fits my iPhone 15 with a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this. Its perfect for gamers on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and affordable. it was a great christmas gift.

    I would recommend this to a friend