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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just perfect for my grandson. Thk you. Just what I wanted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay. Could use some work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Gives you a modern gaming handheld vibe using a phone with USB-C and unfortunately insists that you install the company software to use it (at least to start) and then demands you pay for additional services to use the software. It's okay. I don't like how my phone sat in it and was ultimately flopping around in the cradle semi-loosely because I had to take the phone case off to fit into the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast , Great Quality , Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact i can use this on the go , the built in app it comes with pulls all my steam games and xbox games together , even apple arcade , must purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea. My daughter loved it. Would definitely recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Back bone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to carry and great size for mobile gaming and awesome app that you can download on the google play store

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    New gen is better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the second version better than the first one, this one fits with the case on. I am not a big fan of cheap plastic feeling on controller

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The one to get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome especially since the new iPhone 15 Pro Max now has USB-C this literally turned your phone into an actual gaming device on the go. Very fun highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for gift. It turned out to be a great gift, especially for the one that loves to play PlayStation, but always on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone but it is cool and portable. Good for racing ganes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really cool. I use it more than i thought i would, i use it all around the house and in my porch, even while my wife takes over the tv, i can still game with the boyz!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have anxiety when I’m out in public. So I just find me a couch, hook this baby up to my phone, and now mind is focused on something else. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with android and graphics are good based on phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product; needs more support though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself works great but there is not many games that support the device. Honestly I think this would be such a good device if more devs would allow users to use the backbone with their games. I personally use it quite often and I think its a good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to play games on your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely is worth it if you do a lot of trips or you are a person that frequents public transport. You can definitely catch up on your games on your way home from work or school providing your willing to pay an extra $40 a year for the subscription to be able to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, one flaw.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as intended but getting your device in and out of it was challenging causing stress on the usb-c port. Lots of great features but requires a subscription for some of the functionality to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone is great i never tought i could get my ps5 benefits on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. I have trouble playing my PS5 games over the network whether I am at home or away. Playing any of the apple games is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband so when we are in bed at night he can still play his games while I watch tv. He loves being able to play handheld!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reason number a bazillion to buy a Samsung Fold.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. If you have a better phone screen than mine it might even be really enjoyable to stream games on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother, I've seen these before and never took too much interest in them, but after seeing it in action, I thinking of getting another one for myself!

    I would recommend this to a friend