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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the One (USB-C) mobile gaming controller, praising its overall performance and portability. Many find it comfortable to use, appreciate the responsive buttons, and enjoy its compatibility with various mobile games. However, some customers have experienced connectivity issues, and a few find the size to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,606 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for phone gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have to game in on your phone. However I feel the subscription that’s optional is a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My jusband loved this item. Excellent purchase with excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well and lets the kids turn a phone into a gaming device

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    An ok controller. I’d look into other controllers.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok controller. If you do NOT have a subscription to Backbone+, then the screen record/shot button won’t work so you will need to manually screen record/shot. *yes, you need to sub to use that button. The backbone button(orange button) will take you to the app. But again, if you aren’t subscribed you can’t launch the game from that app. You will need to manually tap on the app you want to launch. I’ve had the latest Cod Warzone Mobile USB C for my iPhone 15 Pro for 2 months and now I’m contacting the manufacturer for a common issue that once you connect your phone to the controller it cuts the audio off making the iPhone think the backbone controller is an audio headset. Also, the analog stick does NOT go in a certain direction. My left analog stick when doing a calibration I noticed the left stick not going to the outer top circle like my right stick does. This is an issue I notice in game when I’m trying to sprint. Essentially it’s a constant issue I have and it makes my character sprint/walk repeatedly. Makes it unplayable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the grips are just a little thin making it uncomfortable for long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big gamer and this was an excellent buy to play on the go. Can’t carry my Xbox everywhere I go so the backbone was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the v1 for iPhone before upgrading my phone and I had to pick up the new v2. It's one of if not the best phone controller devices out there. It even supports vibration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mobile gaming controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the most comfortable mobile controller I’ve tried, connect it with a modern android and you’ve got yourself an really nice gaming or emulation machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little fun gadget. You can bring it anywhere and enjoy mobile gaming and PlayStation remote play. I definitely recommend to any PlayStation player!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for controller for my iPhone 15pro max, and this product is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as intended, just keep in mind you should have a good internet connection for it to perform properly. Fits my iPhone 15 with a case.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect for new iPhone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed to get a new one when I upgraded my phone and not disappointed. Works well with certain cases so there’s no need to take your phone case off every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy for moble gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backbone is great really gives you the advantage in alot of moble games. I highly recommend. Also has a charge port and headphone port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile controller with good tactile buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it on breaks i just take it of my pocket slap it on my cell and play games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! My son loves it! Definitely recommend for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller works great on iphone and android

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game play

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for gaming away from x box. And thanpo the comes along with it is accessible easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its a awesome device its basically a controller with a screen takes some getting use to

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. I play my games on it while I’m away from home

    I would recommend this to a friend