Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 919 reviews
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my grandson and fun for the entire family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves it and it was the best gift for him..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controllers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item definitely will recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat! Excellent costumer service 10/10…………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but not worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one for a while but when i funnaly bought it it did not live up to my expectations vs tbe price .It gets the job done but you need strong wifi if you want to have fun

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Played okay not a good hand feel

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine but I wasn’t completely satisfied with ergonomics of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven't had a chance to play it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ............

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it........................................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing brought out my s21 ultra out of retirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its very responsive and super professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am impressed i can play my playstation anywhere

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price I would recommend it t

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what i expected could have specified that you need to buy a subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One year in and entire left side is dead

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it worked great and I loved playing Xbox and playstation on the go. However, randomly, without any damage on the controller the entire left side is dead. No input, no matter what button i press or how hard. The right side is fine. Further reasearching this issue it appears common as the constant streching of the controller for your phone cause the ribbons that connect the two sides to not function properly. So at the moment its an expensive paperweight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very overpriced. Not sure why you would even use that ig you can connect your dualshock controller to your phone. I returned it as I saw no added value in using it

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Portal

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were popular last year so I grabbed one for my son. Well I’m not 100 percent sure about gaming accessories bc I had already got him a portal so this was the same thing as a portal and we never opened it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No haptic feedback.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 dollars I expected a full controller experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Box full of disappointment

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gadget for my teen mostly because the PS Portal was forever out of stock. He was sorely dissatisfied with it. It's laggy, glitchy, just impossible to play a game on it without the interruption of a glitch. We returned it because my kid was THAT disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget item for any gamer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very interesting product, but too quirky to use for me at least I’m sure it’s good for someone that has more time to spend on fiddling with getting this thing perfect

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    advertisement misrepresents product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad that I seen made me believe that I could attach that to my phone and play my play station 5 remote, however what they fail to mention is that you have to be so many feet near your play station for it to work. apparently its mainly for games on your phone which is completely misrepresented

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for cloud gaming!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perpheral for cloud gaming on the phone. Only drawback is the strain on your hands if they’re bigger. Works great with single player campaign games

    I would recommend this to a friend