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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 919 reviews
  • Rated 1 out of 5 stars

    Just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 4th backbone in the last like 2 years. After 3 months it stops working…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Significant lag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could rate it higher, but I had to return it. Experienced significant lag when I attempted remote play and it will drain your phone battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed.. I apologise for not remembering sales person name, but I emphasized that I had clearly mentioned my iPhone model, the iPhone 13 Pro, to her not once, but twice during our conversation. She had assured me that the product I was purchasing would work seamlessly with my phone. However, upon trying to set it up, I quickly realised that it was not compatible at all. As a non-tech-savvy individual, I had specifically gone to the store seeking human interaction and expert advice. I wanted to ensure that I was making the right purchase for my son's Christmas gift. Unfortunately, it seemed that despite my efforts, I ended up with a device that was not capable of working with my phone. To make matters worse, when I discovered the incompatibility issue, I found that the box had already been opened. This meant that I couldn't simply return the product and get a refund. I felt frustrated and stuck with a useless item. While I understood that mistakes happen, I couldn't help but feel let down by the misinformation provided by the salesperson. I had trusted their expertise and relied on their guidance, only to be left with a product that was incompatible and a sense of disappointment. After all, the holiday season was approaching, and I wanted to ensure that my son received a gift that he could truly enjoy and utilize.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for my android. It saves wear on my phones screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do your research

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing did not like to work with anything I threw at it. Came to find out later it requires a paid subscription to even use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but no work the charger the play game is easy the conect is fast is a good product but i have bad luck

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs both control stocks at the same position…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice controller…but I like having both the control stocks at the same height like a real PS controller.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bad Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fully compatiable with Samsung Android devices. connection is not stable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rather the other one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wish I didn’t buy this and I would of rather got the ps5 handheld device because my personal phone is trash so it doesn’t work for me but if your reading you might love it I used it maybe twice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a christmas gift for my husband. According to my husband, he is not happy with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not with any decent case on the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but not with any decent case on the phone. And you have to be signed in to the backbone app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thiught this thing was going to be great but its not, its very uncomfortable... i havent touched it scenes the day i got it. There are better options out there. Hope this helps(:

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great idea but rather complicated for a teenager to figure out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good if your okay with using your phone but I returned it to get a ps portal instead

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t really like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight up azzzz! Be aware. You’ll have to pay for a subscription to fully enjoy this controller. It locks you from actually using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not want I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as functional as expected. You need the portal for use away from home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 months and stop working!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked only for 6 months, now the entire left side is dead, just don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that useful, have to take case off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that useful, have to take case off. Sticks are not great eather.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Left controls known to fail but still sells item

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side controls known to suddenly not work. No protection plan purchased they just shrug their shoulders at you..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Backbone - One - PlayStation Edition (USB-C) - Mob

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirroring for this product is nice but only if you get it for free. It's like playing any other game on your mobile device. I would rather you get the psp than get this.

    No, I would not recommend this to a friend