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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and portability of the One (USB-C) mobile gaming controller. Compatibility, button quality, and comfort are also appreciated features. Some customers have noted issues with connectivity and size, but these concerns are less frequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 919 reviews
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to use might as well get the PS5 portable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for just 60hz. I returned this item. With new handhelds on the horizon I would not get this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the product. Bought it so i could game on my phone everything was working, but to play certain games and on other devices you need a premium membership and the devices all connected in the same internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe after 3 warranties theyll just refund me.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a garabage piece of hardware. Feels fine but i am currently trying to warranty my 3rd one and this time it didnt work period. I hope i can get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this, I didn’t think it was worth it unless you were playing mindless shooting games. I recommend just getting an iPad and getting an extra controller. The backbone triggers didn’t feel right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes but struggled getting remote play to work at all whne we werent home. When we got back home tried to reconnect and then the analog sticks didnt work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give zero stars. Works great at home, but not away from home. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button quality, Compatibility, Portability

    Rated 4 out of 5 stars

    A must-have for any mobile gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best mobile controller you can buy. The analog sticks feel great, the fave buttons are tactile and responsive, the triggers have good travel, and irs very easy to put a phone in the grip, and includes adapters if you havw a bulky case, so no need to take your phone out of its case like other controllers. The only major downside is the D-Pad is a bit mushy, and the capture button doesn’t support iOS’s native screen recording and you have to “broadcast” to the Backbone app to record gameplay. Speaking of the Backbone app, irs a very well made launcher for your mobile titles, but dont waste time on the pointless subscription service, and rhe social features are pretty half baked with no users. Overall a great controller. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BS ONLY FOR ANDROID AND IPHONE 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very irritating that this is only for android or iPhone 15. Workers even confirmed it would work with my son’s phone and of course it didn’t. Christmas fail!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven’t gotten my order and it’s says it’s been in Washington since the 11th no updates and I originally ordered this item in early December

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price exceeds use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expencive. You can just remote pkay from your phone and use a real controler you already have that costs less than this too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Fold series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not well with a Fold4. Would've been nice to know b4 I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out so well. I should have read more reviews before buying for my son. He doesn't like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backbone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not advise of two backbones which lead too me purchasing the wrong one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complete wast of money do not buy waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ladies doo your homework.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but it didn’t work after a new iPad, $500 and this device. Let down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Glitches all the time. Difficult for kids to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On the go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift. My family is always on the go and this has jept my chikd occupied. It is so convenient. We bo linger have to lug gis actual PS console when you travel to our families home or a hotel. I definitely recommend this for kids wgo are gamers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Fun Controller for Iphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with iphone. turns your phone into a gaming device! works well with apple arcade and other cool games like resident evil and gta. easy to install. highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so much that i got ro with hik to stop playing on it. ...lol

    I would recommend this to a friend