Customer Ratings & Reviews

Sometimes it's just better to hire a professional to do what seems like an easy task. I had the geek squad crew mount my new-ish big screen over my fireplace. They did an amazing job. They showed up right on time and completed the work timely and professionally. They were nice people too! Good job geek squad!

I bought a TV and wall mount for my husband for Christmas and I did not want him to have to put the wall mount up and attach the TV. So I purchased this service to have someone do this for us. I must say the installer was knowledgeable, professional, efficient, friendly and cleaned up after. This service was definitely worth the money

Best Buy Geek Agent DH is knowledgeable, courteous, efficient, and was able to help me feel confident with my new TV and its functions in short order. This was the third installation Agent DH has performed for me... and I look forward to more in the future!

We had one member come to mount the TV on my bedroom wall. There were some initial problems but the installer was efficient and solved it with my satisfaction. He was kind enough to stay until the task was completed. I highly praise his help. The cost of the installation which was initially covered under my geek squad plan. I think the $250 installation was a bit excessive.

Can't say more about the three guys that came and brought my TV and installed it on my wall. Went to Best Buys and bought a new 65 inch TV and my Sales Rep was great. Got all the parts/equipment necessary and all were delivered within three days. Go figure, I usually wait a month for service. I was lucky this time. Anyway, the guys came on time with everything I had purchased and the necessary equipment to mount on my metal stud wall. The guys asked me how high and the position of the TV. Measured and drilled to pilot holes to make sure that they were centered on the metal studs. They they drilled other holes and mounted the TV Mount and the electric wires through the wall. They mounted the TV in about an hour. They guys then sat down with me and went over my new TV set and helped with the color and sound. I have great TV after getting rid of an 11 year old Sony. Couldn't recommend more the GeeK Squad service.

The geek squad that came out and installed the TV belt in the TV were very professional great people helpful. Love it when you guys come out and get things done the right way. Appreciate everything you do.

The geek squad showed up. There was two gentlemen both of them were young they took their to uninstall the 55 inch TV I had mounted and install my new 75 inch they explained everything to me as they were doing it. I hate I didn’t get to get pictures of them but they were really awesome. I wasn’t expecting them to answer all the questions and talk me through the things that they did far as setting up my TV with my Internet and everything I thought they would just install turn the power on and leave but they didn’t they stayed set up the TV with my Internet talked me through how to use my remote, which is really easy now that I know I wish I knew their names they need a raise

I can’t say enough about the two gentlemen that came today to my house to mount my 75 inch and my 85 inch TVs. They made sure to ask about placement and go over what it will look like and get confirmation before drilling any type of holes. They were prompt and courteous. I bought the TV mounts from another retailer. The 75 inch was looked perfect on the mount. However, the 85 inch did not look the way I wanted it to be because of the tv mount type and the stud locations in the area of placement. One of the guys, Jay, suggested a specific tv mount and offered to come at the end of the day to take off the mount that I didn’t like and remount the 85 inch tv with the new mount. Within the time he left and came back, my husband went to Best Buy and got the specific mount that Jay suggested. Jay came back as promised and quickly handled the issue. It made a HUGE difference. The end result was EXACTLY what I had hoped for. I will not hesitate to get Geek Squad services going forward.

Terry Perkins and partner installed our TV. They were friendly, courteous, professional, and totally knowledgeable about equipment! They wisked down the tv we had hanging and placed it where we asked. The installation went so quickly, it was AWESOME!! They quickly cleaned up the area. Terry asked if we had questions and answered a few. He showed us the details of using the new remote. I wish I had Terry around once a week to help with everthing electronic in the house!

The Geek Squad agents were both very professional and knowledgeable in their jobs. Mounted my new TV and set it up in a very effiencient manner. They answered all my questions regarding the various features of the LG C1 TV. Also very friendly!

The two Geek Squad members were beyond incredible. I was so impressed with how professional, knowledgeable and respectful they were during the installation. They were responsible with COVID protocols as well. They were quick, yet very precise. I was impressed with how they perfectly measured out and taped where the tv would go and made sure I was happy with it. They had a vacuum directly under where they were drilling so no dust or shavings were anywhere. They vacuumed before they left too. They answered all questions and offered advise. They made sure to stay until the remote was fully set up and I knew how to fully work it. I can not recommend this service enough. I will always use Geek Squad from here on out. It was such a relief to have an expert here!

Product quality is excellent and deliver was smooth and efficient. The gentlemen that installed and mounted the Television on the wall were both professional and personable. The installation was smooth and right on the money.

Had a tricky install of a 75” frame tv on a new quartzite fireplace. The 2 Geek Squad guys did it perfectly! And they were super considerate of our home. They cleaned up after the install, vacuumed the dust and cleaned the stone. And the install price was many hundreds less than two other bids.

Geek Squad delivered our 75 inch tv and did an excellent job mounting it. They also moved the 55 inch which was previously in the living room and mounted it in the bedroom. I would definitely recommend the services as they were quick, efficient, knowledgeable, and did an excellent job.

The two guys that came to install my new 77 inch Samsung TV and Sonus mount were very professional and knowledgeable. They called the night before the scheduled day of install to let me know what time to expect them and also called the next morning when they were about 5-10 minutes away. They showed up and i had the area cleared away and ready for them to do their work. They went straight to work measuring for the mount and getting it perfectly aligned and level. The mount is very nice and strong and bolted into the wall studs and is easily adjustable. They installed the part of the mount that attaches to the back of the tv and then the two guys picked the tv up like it says your supposed to and it just clicked perfectly into the mount that is attached to the wall. It seemed so simple but you could tell they had alot of experience at doing these installs and i couldn't be more happier that i chose Best Buy to do this service. Highly satisfied with the service i received.

My Geek Squad technician, Ariel, was amazing. Very knowledgeable & professional. He worked quickly but ensured I clearly understood what he was doing & why. He showed me how to use my new system in simple, clear terms. And he left the area cleaner than he found it. All in all, a fabulous experience!

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The agents were very professional and helpful in setting up and mounting the TV I purchased, they even put my doubts to rest when they did such a great job mounting it on our tiled wall. I am glad that I went to route of getting Geek Squad to deliver and mount/install the TV.

I had to use the geek squad before so I was not surprised by the excellent service and the quality of their work. We had had some renovation work done in the house and had to have the TV remounted. As always, they were very professional.

The agents were friendly and professional, got the TV mounted and completely hooked everything back up, including a satellite receiver, a Blu Ray player, 3 game consoles and a sound bar. And they did it all quickly and efficiently.