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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds television perfectly. It is just what I imagined

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small issue with initial tech making the speaker wires too long, and appeared one was touching another which kept forcing receiver to go into protect mode and turn off. Was quickly remedied when tech trouble shot the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the professionalism and how prompt the delivery too place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as usual Geek squad installe not one but two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV on my porch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Smart, customer oriented. equipped. They did a great job and spoke clarity to an old fashion retired guy in how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extraordinary service, attentive, knowledgeable and kind technicians. They took time to do the best possible job and provided advice. I will call them again. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting is great. The TV looks so pretty and so clear

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Neatly done. No mess to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a TV on the wall with adjustable arm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got me a new TV for Christmas to replace our older (not a smart TV). Our old TV set on a nightstand stand and totally in the way and got bumped regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was great they had it up in no time was the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and efficient, and set it up much faster than we ever could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job handling the tv. Courteous, nice, extremely careful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the pieces were in box. Geek squad installed in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randall from Geek Squad did a fantastic installation job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Large TV over Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed my large 65" TV over my Fireplace and used a great wall mount that was appropriate for my needs. The TV is on a full-motion wall mount that gives me maximum flexibility to dodge light coming into my Family Room. Their advice and work were valuable to my final satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and her partner were efficient and polite. They mounted our outdoor tv probably quicker than it took to drive to our house. She even took the box with her so I didn’t have to worry about the trash!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Neat professional work. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using home Geek Squad in the future for my home electronics. I cannot say enough great things about my technicians Julian and Trent. They setup my Sony 65" OLED TV with ease and I could not be happier. I will continue to give Best Buy more business in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at installing TVs. But that is about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

    No, I would not recommend this to a friend