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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a super job explaining the mounting positions and viewing options. The work was professionally done and completed in a very short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rack city

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for my 75 inch screen TV. It holds it up and no signs of a dropping. Perfectly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent job on the install of my new 65 inch LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good installation with knowlegeable installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted perfect. My son is really happy. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my stereo system outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Outstanding Performance! Geek squad team were very knowledgeable on the set up of my stereo system and made valuable recommendations on what we needed to get more out of the equipment we had and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services are excellent at Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and her partner were efficient and polite. They mounted our outdoor tv probably quicker than it took to drive to our house. She even took the box with her so I didn’t have to worry about the trash!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Eliminates need for table. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that arrived to install my 75” tv were wonderful. They arrived on time, did a fantastic job. Left the area clean and set up the smart tv for me including my prime video. Have hired them to come back and set up my sound system. Can’t wait. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Install LARGE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent-agents were prompt, courteous, knowledgeable and fast. I would pay them again, well worth it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the total tech, so I decided to have it installed, rather than DIY. I am glad I did. After some confusion about the timimg, the tech who came out and did the installation did a great job. He was pleasant, and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team, on time, knew the product features very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went perfect and I would highly recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed it and I haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick and courteous. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV AND THR QUALITY OF THE PICTURE AND THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend