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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1001 Showing 20,001-20,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    GEEK Squad wins again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was part of the TV purchase promotion and being a Tech Support member was a sweet deal. The Squad was on time, personal and very thorough. They got to the task quickly and finished up in good order. Excellent review of new TV features and left no questions unanswered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing my new Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent come and installed without any issues love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square team was amazing, easy to schedule, work with and very knowledge. Very fast and clean work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad was very professional and safety conscious from the pandemic. They also wore plastic booties so as to not dirty my floors. They answered all my questions clearly and even closed some holes in the walls from the previous install. They set me up nicely for my entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was very good. they came on time and were helpful in setting up and helping with utilizing the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were supposed to be there around 3pm but were able to come earlier to allow us to get on the road. They did a great job and it was quick. They were polite and gave me some tips on the new TV and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and thorough. They were experts and ensured correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and cleanliness.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Smart TV: we catch all Of our shows across Disney, AppleTV, Netflix, Hulu, HBO Plus and Amazon. This TV offers the full gamut. Also, it has been fun to livestream “Club Quarantine” with DNice on it. Geek Squad came and integrated the sound bar and our cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent disconnected my existing equipment, removed my old TV, mounted my new TV, and connected it to my existing cable, sound bar and Wi-Fi systems without blinking an eye. On-time, courteous, knowledgeable, and hands-down excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they came and installed and where very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, quick and professional install. came at the agreed time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal. They all knew what they were doing. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came over and were very professional and clean. Very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, nice and did an amazing job with the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad hung my 65' tv up over the fireplace,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Very quick and helpful. Lucky they had an extra mount for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the technicians who mounted my new TV. They were also very informant in explaining how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!! We have a new home and the builders put the wall tube for the cords in the most awkward spot so the tech made another one and you can't even tell there was an extra one added.

    I would recommend this to a friend