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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1001 Showing 20,001-20,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Very neat and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Install went according to plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. It's totally worth the money you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 1 out of 5 stars

    Pricey TV install for quick job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV were very nice and professional. They weren’t the problem. First,they were an hour later arriving than I was expecting based in the multiple texts I received through the morning. I was informed it was due to the auto scheduling service used by Best Buy now Second is my bigger issue. I have been a Best Buy member since 2018. I understand terms change. But I was charged $250 for the installation of my TV. There was no $ range based in time spent and job required. I already had a TV where the new one was going so all they had to do was take the old one off the mount and hang the new one. They were done in around 30 min. It was in a commercial site and the mount was high is the only reason we didn’t do it ourselves. I would expect to pay this much of they had to drill and hang the TV mount and then the TV maybe, but not for the small amount of work needed. I’ve always enjoyed the benefits of being a Total Member but if they keep changing the terms it might be time to end it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The installer did the set up all in one day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it that the fellow that came in to set my television actually took the time to show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job! They were on time, courteous, flawlessly mounted the TV, cleaned up all packaging & showed us how to use the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job with setup. Were very helpful and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds TV nicely. Sleek look and min distance from wall and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket and in-ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people. Did all what was needed and even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, knowledgeable and very clean/tidy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job for a cheap price. My 65 inch looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were very professional and knowledgeable. They were on task and connected all my devices before they left and made sure we understood how our new TV functioned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes buying a TV easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV properly and connected all devices. Not only that but the two guys ensured that all the smart apps were working properly as well- had an issue with the airplay on tv + wifi. Stayed 20+ min after mouthing to help solve issue. Will use Geek Squad every time going forward for mounting services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed my TV were great. They reviewed everything with me and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just fine. The were able to tie the cords behind the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each guy took the time to make sure that it was put in the proper way

    I would recommend this to a friend