Customer Ratings & Reviews

The guys came in and asked all the right questions to make sure I was completely happy before they even started to set anything up. That's what I call service! It didn't take long for them to set everything up and I was thinking, I'm so glad I didn't do this because I would still be working at it. Well done!

guys were very professional and helpful...however the connection for my original digital optical soundbar (older Bose model) was not working properly after a day or two..sound would not work...had to buy new Bose HDMI sound bar

Geek squad did a great job installing my wall mounted tv. Would have given 5 stars but they showed up before the timeframe and i was not home because of this, i was bumped to a later time. I had requested a phone call when they were heading to my home but did not receive one.

The tv setup was an ideal spot and setup perfectly.

The crew showed up on time and provided a great customer service experience.

The gentleman that installed my new TV were the best part of the purchase process with Best Buy that I experienced. They are the only people that have a clue of what customer service is.

The two guys who came to install the new TV were punctual, very polite and very capable. They made all the necessary changes to our remotes and were very impressive.

The agents mounted the TV and got the cable in the wall. The salesman told us they could run the power in the wall as well but that was not the case. We will need to hire an electrician. Sales should have a better knowledge of what the agents can do. I was very pleased with the “Squad”. Great and knowledgeable guys.

Brought as a present. Installation was on time and smooth and easy according to person who received gift.

Excellent service! Very pleased with the experience. Both techs were knowledgeable and answered all my questions and concerns. If I decide on another TV, definitely will request the service.

The agent mounted my TV quickly. Precisely was very polite and knew exactly what he was doing. Explain things to me about the TV.

Very professional, knowledgeable, and kind. Most definitely would recommend.

Great job installing the television set, careful and neat

Geek Sguad setup and connected quickly and efficiently!

Wilfredo is a beast! He was on time, communicated before his arrival. He explained through the process what was being done and why certain things were important. Collin came a little after and assisted with the rest of the install with knowledge and suggestions. I will use this service again and again for the cost!

They were quick on mounting the tv and very nice!!

The agents were at my home on time and quickly and efficiently mounted my TV and programmed it to go with my cable service. They were very professional and helpful and made sure I could access all of my services before they left. I am thinking about asking them to come and install my Ring doorbell and my smart lights.

The agents did great with mounting the televisions and connecting everything.

I was very pleased with the geek squad, prompt and efficient.

The men were very professional. They hung and set up my 65" TV in less than an hour. They arrived early and asked were I want the TV mounted, I appreciate they didn't mount very they thought it would work best but actually asked my opinion and that was greatly appreciated.