Customer Ratings & Reviews

came in did a very good job hanging my tvs, excellent work

On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

TV was installed and all wires hid perfectly. Grear job. Very professional.

Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

Superb technician, was extremely patient and kind.

Installation went as it should. Easy and fast!Great crew!

The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

Ryne was good however the salesperson did not educate me on the tv so they installed for no reason

The team was awesome from purchase in the store to install. Arrived on time and it looks great

The did an excellent job he's been real wiring but not bad

Mounted the TV , they didn't have a device to connect.

Installed properly, but they did not hook up surround sound because it was not on the work order. Not sure I received $160 worth of installation, but I was able to take 2 minutes to hook up speaker cables myself and system works great.

Jordan Bradford properly connected the sound bar to the TV, downloaded the necessary applications in the phones to have the system set up and powered. Jordan also completed the setting up of the TV with the Apple TV Box and left it properly working as well in the TV

Thankful for the service of the Geek Squad, so happy

The job was some professionally and looks really good.

Well balanced, fairly flush with wall. Holds tv well.

The agents were very professional and mounted my tv quickly.

They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.