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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1003 Showing 20,041-20,060 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy! Area was spotless when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick job by these folks. I job was neatly finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job getting the new tv hooked up and working!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time was a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers were an outsourced company who incorrectly mounted the TV and jammed the wires behind the set (and fell down two days later. After contacting Best Buy they arranged for the Geek Squad to fix it. They should up on time. Talked us through the fix, rehung the TV, connected the sound bar and zip tied the wires. They were great. Would be 5 stars if we had not had to have dealt with the first poor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and kind service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarred and his crew did a great job. They checked out the problem and figured out pretty quickly what the issue was. They were respectful of my lack of knowledge and helpful in teaching me how to manage moving tge tv on the mounting. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great holds a 75 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holds a very large Sony television wall mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an outdoor 55" installed on a concrete block wall on my patio and the 2 men that did the installation knew exactly what they were doing. They really made this job look easy and they were extremely professional and knowledgeable . I really think it is worth getting your tv professionally installed by Geek Squad if you want it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65 inch Sony TV was brought in by Geeks and unpacked, installed my old sound bar bought out side Best Buy without any fuss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people did a good job with the install. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent with installing my TV , top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called me when they was on there way to my house, was very professional and installed the TV with my mount that I purchased elsewhere onto the wall. hooked it up and took the boxes and cleaned up there mess. I would use the Geek Squad service again. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek is the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and installed everything quickly and securely

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are quick and knowledgeable. No hassle and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and excellent professional mounting installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional geek squad crew and very carefully installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend. Technician was nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks on led by Patrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his associates from the Geek Squad did a splendid job in setting up our new Samsung TV. They were, as usual, extremely professional in dealing with the issues around the Covid age. We felt safe and confident of them while they were in our home. They are welcome back anytime for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job by Geek Squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant and Eric did an excellent job delivering and installing our new 75" TV. They arrived promptly, mounted the new TV on the wall with the mount we purchased from BestBuy, initialized the TV, and linked it to our Xfinity X1 for controlling things with one remote. Very Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the total tech, so I decided to have it installed, rather than DIY. I am glad I did. After some confusion about the timimg, the tech who came out and did the installation did a great job. He was pleasant, and did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and set up all my devices.

    I would recommend this to a friend