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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1003 Showing 20,041-20,060 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GOOD JOB DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job to hook up everything for my new TVs that I really enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the professional and expert installation, including the extra time to answer our questions. The technicians were courteous and well informed. We’d recommend using the Geek Squad for any technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and quick. They installed the new tv and hooked up the few devices that I had without any problems. They were very polite and did not create any “mess” during the installation. I will always request help with any additional electronics I might purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and technician showed up on time as promised. Installation went great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv and disposed of the box for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connect all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mounted and completely wired. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my 7 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 7 TV's. He did a great job. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!! We have a new home and the builders put the wall tube for the cords in the most awkward spot so the tech made another one and you can't even tell there was an extra one added.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was on time and explained everything in detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BIG SCREEN INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the help and guidance that we receive from the Geek Squad team. They are always very helpful and patient during set up, and it's obvious that they are determined to do things right the first time. Good at troubleshooting existing equipment. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and mounted the TV in the requested area perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    the installers were knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and gave us lots of tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their stuff, my tv looks great! They came in, mounted tv, cleaned up, and left. I’m still amazed at how the LG G3 looks flushed flat against my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like best buy geeksquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad service .install ,wall moutan was very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Cleaned up with vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great jot setting it up and mounting it on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Third party installers, not Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure install by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

    I would recommend this to a friend