Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1004 Showing 20,061-20,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job and were quality people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who did the install were very knowledgeable and provided a great install and instructions on how to use the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledge of the product they are installing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect and setup were Very Professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a wonderful job ensuring secure mounting and general setup. Couldn’t have done it without them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had to have my 85" TV remounted in my new house. People showed up on time, installation only took about 30 minutes. TV looks great. My only complaint is that they won't transport the TV, even for within city moves. I had to dismount it from the old house myself (unless I wanted to pay for two separate appointments) and rent a truck to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was knowledgeable and efficient. Installation and setup went very smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great setting up my TV. It was a bit expensive but I am assured it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv, sound bar, and hook up accessories and paid to have Geek Squad install. Most professional, polite, and knowledgeable customer service I’ve ever received. “Tommy” lead on the squad that day, was fabulous! He is a complete asset for BestBuy and the image they should project to their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Enjoying my mounted tv & sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my purchases & cleaning up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount worked perfectly to hold up my television. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my tv setup, and it was worth it. They setup and connected my tv to the Internet, then completed any additional updates and set it for auto updates in the future, and helped diagnose the problems that were causing me to have slow and intermittent internet at times. They were friendly and professional, and very knowledgable about their job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and we were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and great instillation. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Personable Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult mounting job. I have a cut-out where my TV is supposed to go above my fireplace. I found the right mount but the install was still complicated by the presence of multiple outlets. The techs handled it in stride and resolved it in a reasonable, if not impressive, amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where very professional did a great job on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was very satisfying and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS team was on time and did a very nice job of ins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very professional, courteous and hooked everything up exactly like I had it on my previous TV. It is so worth the money having them install it so I don't have to worry about damaging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV & Wall Mount Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members removed old TV, replaced the mount and installed a new 65" TV and HDMI cable extension. They showed up on time, worked fast and flawlessly. They also provided helpful operating instructions to get us going with our first 'Smart' TV.

    I would recommend this to a friend