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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1004 Showing 20,061-20,080 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install all TV quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job keep up the great work job well done thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Checked tv for start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicain was professional and prompt really knew his job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome! Easy to install and very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Clean. One of the best parts of my move in.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    He knew his work .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the knowledge and experience to install my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was great they had it up in no time was the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did a good job but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a really good job. They installed 2 TVs for me 75 and 85 '' with wall mounts and a Sonus sound system. They charge for each item they install, and it can really get expensive quickly. I think i paid as much for the installation as I did for the TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done with the installation of this TV. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 58" tv , purchased elsewhere. They installed a new mount, then installed the new tv on the mount. They were friendly, professional and knew what they were doing. Well worth the installation fee. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done in a timely, thorough and professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job in mounting our new TV on the wall and took the time to explain to us how the TV remote worked to control all of the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used them and would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with old mounting bracket and ended up replacing it with a new bracket. It took 2 trips but they fixed the problem and we are very happy with the new TV. I have nothing bad to say about them and they are hard working guys with the knowledge of electronics I don't have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for the price and the features are very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the professional and expert installation, including the extra time to answer our questions. The technicians were courteous and well informed. We’d recommend using the Geek Squad for any technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very professional, courteous and hooked everything up exactly like I had it on my previous TV. It is so worth the money having them install it so I don't have to worry about damaging it.

    I would recommend this to a friend