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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Saved money with Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely helpful not only in installing the TVs in an unusual space but made suggestions for improvements that made for more enjoyable, comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esteban Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Esteban and his assistant were wonderful. Very professional and knowledgeable. We had questions about the rack we purchased. They answered all of them. We are pleased. We will definitely ask them to come back for other projects.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly crew. So glad I made this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our crew was timely and professional and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up and explained operations professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike's 85" Sony T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store tech installers were very excellent in installing my 85" Sony T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the work for me were great. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came when said they would, made sure all connections worked, took away old tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to install did a great job. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, professionals, cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best service ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they hang the tv very fast. Bestbuy is the best !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV'S and the Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchases and the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and did a perfect job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy Tech installers . Very professional and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really friendly and made it to my confusing apartment location without issue. Before I could ask them if they wanted a drink, they were finished mounting! They took time and helped me set it all up and explained everything. Really a great service and worth it. Thank you guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Looks good on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing very professional and courteous and they did it in the timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting up my TV in my living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were very professional and knowledgeable. They were on task and connected all my devices before they left and made sure we understood how our new TV functioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very accommodating of my requests, the mount I had previously ordered was not supported by the wall but they provided one from their van. Helped set up Apple TV and cable box, and thoroughly explained the procedure and let me explain to them what I was looking for. Extremely satisfied with the service.

    I would recommend this to a friend