Customer Ratings & Reviews

I had Best Buy install my new big screen tv as I was unable to procure the help needed to do it myself. It was clear that the installers had plenty of experience in this area. They did a great job and offered insights as to where I could get info regarding the usage of my new smart tv and it's features.

Put my daughters tv on the wall and it looks great.

On time and competant. Answered all my questions.

Geek Squad came out and installed my grandsons 50" flat screens and TV Stands. They were professional, and fast. I highly recommend Geek Squad for installation and assembling. At least you're know its done correctly.

great tech, very nice, very smart.................

this guys were so professional, very intelligence and respectful

excellent service highly recommend them cumming to your home

The TV stand that was originally mounted did not work out for our TV. So the agents did a re-do and disassembled the TV stand quickly, so that we can return it to the store for a refund. The agents have done a great job every time they have been to my house to install TV equipment, etc.

We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.

The Geek Squad did a great job installing our new 65" TV. They did have to come back a second time to get the remote and sound bar to work correctly with Direct TV. They were very patient, polite and knowledgeable about our TV and the sound bar.

The Geek squad men came when they said they would. The setup was nice, and they made sure everything was done properly. After the TV was up and "running" their explanation of all the items that are available was fully explain to me. I am happy with the purchase and the installation.

Everything was great! They were so quick! And they cleaned up everything!

The actual installation went OK. However the whole process was very frustrating leading up to that. I had made an appointment (soonest available time was 3-4 wks our) that somehow dropped out of the system. When I got the email notification I called and asked about it, to which they told me they didn’t know why and that I would have to reschedule another appointment, which ended up having to be an even later date. The time window was noon-8pm. I told them that because of this change, I would be back at work by that date so it would have to be 3:30 or later as I wasn’t going to take off work for it now, so she told me she was putting that in the notes. Then, the night before, I get a message stating they would be here between 11-2. I called him back explaining that wouldn’t work, to which he initially replied that he wouldn’t come at 3:30 because he would then get home too late. Finally after explaining my frustration with everything leading up to this, he agreed to come at that time after all. Once they came to do the actual installation, everything went fine and took no more than 20 minutes.

Nice job removing my old TV to make room for the one

Excellent service but only one guy showed up to do the installation of the 77" and reinstallation of the 65". 2 guys should of been here.

Very Accurate install. On time and cleaned up after.

Outstanding Service and installation! Friendly, knowledgeable people!

The installation was sooo smooth and no delays!!!!

Great job , though volume not set properly- I don't know if it is from setup or the TV

Excellent set-up by Jeff and Yasmene today! They were very experienced with this process and took the time to make sure the TV was perfect and that we understood everything prior to leaving.