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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Tastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gets it done every time. No mess, no extra holes. In and out like a professional installation should be. Get the extra protection, it's worth every dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough when mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent disconnected my existing equipment, removed my old TV, mounted my new TV, and connected it to my existing cable, sound bar and Wi-Fi systems without blinking an eye. On-time, courteous, knowledgeable, and hands-down excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounters arrive on time and are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and got to work and clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and outdid themselves. They were in and out. I would definitely recommend everybody to hire Geek Squad for any and every service needed. They are really the GOAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my TV/sound system were truly amazing, not only were they exceptionally knowledgeable about the entire system, they were also thorough with the "how to use" training. And they carefully coiled and wrapped all the cords so behind the system is very neat and tidy, which makes me very happy!! To top it off they were very gracious, and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew delivered my t. V. And installed it as we had requested . Excellent job!!! Very expertise in knowing what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Quality craftmanship you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful. They perform excellent quality of work. They installed mount, set up the 55" TV, ran it thru the Settings set up all in under 1&1/2 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family wanted to setup our new 85" TV with professional help due to sheer size of the TV. It was my first time using the Geek Squad installation service and I'm glad we did! The whole setup took less than an hour and the team was super friendly! Couldn't have asked for a better experience! Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    make sure you know what you are getting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the 75-inch TV but they didn't do a good job cleaning up after themselves. The lady I spoke to on the phone to book the service said the wiring would be covered and it was not, and cables would be run to the box, again not the case. Trash was not hauled away. A little pricy for the service you end up receiving. Did not get hooked up to Xfinity by the Geek Squad, Xfinity had to come back out to set it up which cost me another $75 service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting the tv and hiding wires!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the TVs and they cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job great job great job great job great job great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and went the extra mile for an old lady and I appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Professional and very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the service of the Geek Squad, so happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had geek squad come in to mount my tv on the wall and hide the wires behind the wall. it looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous and helpful in timely doing the installation of the television. I would recommend them for my future installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very good at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set our tv up was every good at what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation service tech. He was experienced, had a solution for a problem with the position of the mounting brackets and where the electrical outlet was in the middle of the wall. He also took the time to ensure the tv was mounted at the correct height for comfortable viewing.

    I would recommend this to a friend