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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Arthur and Lydell) did a great job of setting is up, it to the wall, mounting the 85" Samsung Q80C to it, and explaining the features..thanks fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect got the Tv right where I wanted it would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T FALL OFF THE WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great. Two people arrived to install my 65" TV. Very fast and professional. I could have hung the TV but if I did it it might have fallen off the wall. The installers knew what they were doing and had all the necessary hardware for the project. They also removed my old MONSTER 60" TV...very happy with the service would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys that came to mount my TV and surround sound was awesome! Friendly, professional, knowledgeable and provided great recommendations to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team members are professional, efficient and friendly. Highly recommend using them for any installation you may need

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well balanced, fairly flush with wall. Holds tv well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. They mounted my tv perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Morris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV , they didn't have a device to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt I was an inconvenience to installers. First time with Geek Squad being less than highly satisfied. I wasn’t shown certain functions on controls and new soundbar. They did ask “do you have any questions” however when you have a new system how do you know if you have any questions? I paid almost $700 for setup and installation and I think the installation should have been more thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient and were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam from Greek squad was great. Very patient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor, Phillip, called prior to arrival, installed new tv and went over the new requisites and made sure we knew how to be almost as smart as the tv. We had an issue a day later, called Phillip, who advised he would come by the house, but talked us through the problem over the phone. Ten stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Set up set and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up TV very quickly but I didn’t think they explain how to use it very well…could have been a little friendlier..Had a previous TV installed by Geek Squad last year and agents much friendlier and helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his assistant were perfect from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for what I needed. Easy to install does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my TV sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad are friendly and keep me up to date on what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV mount for 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount just allows your tv to tilt and slide left to right. I thought it would allow the tv to come out and turn. If you want your tv to turn left to right and come out the wall this is not the mount to buy. It holds my 55 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Very knowledge. Did everything and was polite

    I would recommend this to a friend