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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Install Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortune to meet Jesse. He called me a week in advance to let me know he would be coming and just to check in with me. He installed the TV as if he was installing the tv in his personal house. He was very meticulous in the installation to make it as perfect as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for size of my room and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very prompt and professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good installation department. I would use them the next time I purchase a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation service was great and the technician was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and even gave suggestions on placement

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good job and were helpful, and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's installed and hooked it up. They were helpful with explaining how it all worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The guys did a great job and were very professiona

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew did an excellent job and promptly. They had to correct a terrible job from the first team who did not do the job right at all, but these guys handled a it all professionally. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the GEEK squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Wall mount quickly and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was well worth the cost. The installer was here at the appointed time and conducted himself in a friendly and respectful manner. He was very careful with what he did and respectful of our house and contents. He took the time to explain the new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and assisted in making sure all cables were routed and installed correctly to all connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 85" sony tv. Had NO desire to take old tv off wall or hang new one. I do have a handyman but even he couldnt hang it aline. 2 man job. Theyvwerexawesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good action. It’s can move right and left sides.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat and clean installation and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were excellent. White glove service from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and were very courteous, and did the set up smoothly. they explained how to use the new remote control, and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation and Assembly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my grandsons 50" flat screens and TV Stands. They were professional, and fast. I highly recommend Geek Squad for installation and assembling. At least you're know its done correctly.

    I would recommend this to a friend